Lead, System Analyst

Schneider Electric Inc.; Bengaluru; Presencial; INR 1 200 000 - 1 800 000; Tempo integral

Resumo da oferta

Schneider Electric Bengaluru is seeking a Lead, Systems Analyst to enable deployment of Global Tools and analyze new front office initiatives across international operations. You will drive demand intake, capture needs from BRMs, and ensure delivery across zones.

You will coordinate with global domains, translate local requirements into capability discussions, align business processes with Unify, and track adoption to realize measurable value in a multinational environment.

Qualificações

• Experience in systems analysis or business analysis is preferred.
• Strong stakeholder management and communication skills.
• Experience with global tools deployment is a plus.

Responsabilidades

• Demand Intake & Requirements Management: Liaise with Zone BRMs for new Front Office requirements and track progress of zone-specific initiatives to ensure visibility and timely closure.
• Stakeholder Connectivity & Governance: Coordinate zone/country-specific needs with Global Domain and Capability leaders; connect zones with Domain and Digital Leaders to accelerate decision-making.
• Business Process Alignment: Analyze business process impact in the context of Unify; enable zones to assess Front Office impacts and readiness for Unify transformation.
• Adoption & Value Realization: Enable improved adoption of deployed tools; monitor usage metrics and ensure tools deliver expected value; help regions align with global KPIs.
• Technical Debt & Landscape Optimization: Assist in reducing technical debt across zones; support clean-up initiatives and migration toward standardized global solutions.

Descrição da oferta de emprego

Lead, Systems Analyst

Enable Deployment of Global Tools and analysis of new business process initiatives for Front office Customer Support, Services and Customer experience in International Operations

Demand Intake & Requirements Management:

• Liaise with Zone BRMs for new Front Office requirements Act as the primary interface with Business Relationship Managers (BRMs) and Global domains to capture new needs coming from the Customer Care and Services business teams in the zones
• Track progress of zone-specific initiatives Ensure visibility and follow‑up on demand pipeline—monitor status, prioritization, and closure of requests

Stakeholder Connectivity & Governance:

Acting as the bridge across global and regional teams

• Coordinate zone/country-specific needs with Global Domain and Capability leaders Translate local requirements into capability discussions with global owners to ensure alignment and prioritization
• Connect Zones with Domain and Digital Leaders Facilitate collaboration between business zones and Global Directors and VPs to accelerate decision‑making

Business Process Alignment:

Ensuring business processes align with the Globally aligned future state

• Analyze business process impact in the context of Unify Evaluate how existing workflows and tools will need to evolve for Unify readiness (process harmonization, simplification)
• Enable zones to analyze Front Office impacts for Unify Help regions independently assess their gaps and readiness for Unify transformation.

Adoption & Value Realization:

Ensuring deployed tools are actually used and generate business impact

• Enable improved adoption of deployed tools Support in change management, training, and engagement so that business teams actively use the tools post‑deployment.
• Track adoption for best‑of‑breed applications Monitor usage metrics (e.g., active users, transactions) for key global tools to ensure they deliver expected value.
• Enable countries and zones to improve global KPIs Support regions in aligning with global performance indicators and improving measurable outcomes.

Technical Debt & Landscape Optimization

• Assist in reducing capability‑specific Technical Debt across zones Identify Shadow IT or legacy tools and support migration toward standardized global solutions.
• Assist Zones on Technical Debt initiatives for the Front office landscape Partner with zones to execute clean‑up initiatives (e.g., decommissioning, consolidation, modernization)

What's in it for me?

• Opportunity to mentor others and grow your leadership capabilities
• Meaningful work where your contributions directly shape technology solutions
• Supportive team environment that values expertise and invests in your development
• Flexible work options designed to help you thrive professionally and personally

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

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