Lead Nurture Executive | International Market

Nitika Pharmaceutical Specialities; Nagpur District; Sur place; INR 350 000 - 700 000; Plein temps

Résumé du poste

Nikita Pharmaceuticals Specialities Pvt. Ltd. in Nagpur, Maharashtra seeks a dynamic Lead Nurture Executive for the International Market to identify, nurture and qualify global leads.

You will maintain regular communication with prospects and convert qualified leads into opportunities for the International Sales team. The ideal candidate should have excellent communication and selling skills, with the ability to engage with customers across international markets.

Qualifications

• B.Pharm / M.Pharm preferred.
• Any Graduate with relevant sales/lead nurturing experience can apply.
• Experience in international sales, export sales, lead generation or nurture preferred.

Responsabilités

• Lead Generation & Nurturing: identify and develop international customers.
• Customer Communication: respond to inquiries and coordinate solutions.
• Lead Qualification: qualify leads based on requirements and potential.
• Sales Conversion & Follow-up: conduct regular follow-ups and share info.
• CRM & MIS: maintain CRM data and generate lead nurturing reports.

Connaissances

Excellent verbal and written comms

Convincing selling ability

Customer handling

Follow-up and lead nurturing

Positive and confident

Negotiation & objection handling

Communicate with international clients

MS Excel

CRM/Zoho proficiency

Formation

B.Pharm / M.Pharm preferred

Any Graduate with relevant sales/lead nurturing experience

Outils

Zoho CRM

Microsoft Excel

Description du poste

Lead Nurture Executive International Market

Position

Lead Nurture Executive International Market

Department- International Sales / Business Development

Location- Nagpur, Maharashtra

Reporting To- Manager

Experience- 6 Months+ relevant experience
Candidates with experience in International Sales, Export Sales, Lead Generation, Inside Sales, Pre-Sales or Lead Nurturing will be preferred.

Qualification

• B.Pharm / M.Pharm preferred
  
• Any Graduate with relevant sales/lead nurturing experience can also apply.
  

Industry

Pharmaceutical / Pharma Excipients / API / Healthcare / Chemical / B2B OR B2C Industry /MR preferred

About the Role

Nitika Pharmaceuticals Specialities Pvt. Ltd. is looking for a dynamic, confident and result-oriented Lead Nurture Executive – International Market to support our growing international business.

The candidate will be responsible for identifying, nurturing and qualifying international leads, maintaining regular communication with prospects, understanding customer requirements and converting qualified leads into business opportunities for the International Sales team.

The ideal candidate should have excellent communication, convincing and selling skills, along with the ability to communicate professionally with customers across international markets.

Key Responsibilities

1. Lead Generation & Nurturing

• Identify and develop potential international customers through various sources.
  
• Nurture existing leads through email, calls, WhatsApp and other professional communication channels.
  
• Understand customer requirements and maintain regular follow-ups.
  
• Build a strong and active international sales pipeline.
  

2. Customer Communication

• Communicate professionally with international customers and prospects.
  
• Respond promptly to customer enquiries and product-related requirements.
  
• Understand customer needs and coordinate internally for appropriate solutions.
  
• Maintain professional and long-term relationships with prospects.
  

3. Lead Qualification

• Qualify leads based on customer requirement, product interest, potential volume, market and business opportunity.
  
• Identify genuine business opportunities from the available lead database.
  
• Maintain accurate lead status and follow-up records.
  
• Ensure timely movement of leads through different stages of the sales funnel.
  

4. Sales Conversion & Follow-up

• Conduct regular follow-ups with prospects to move opportunities towards business closure.
  
• Share product information, company presentations, quotations and other relevant information as required.
  
• Coordinate with the International Sales team for samples, quotations, technical information and commercial discussions.
  
• Follow up on samples and enquiries until the next stage of conversion.
  

5. International Market Support

• Support the International Sales team in developing customers across USA, Europe, Middle East, Africa, Asia and other international markets.
  
• Research potential pharmaceutical manufacturers, distributors and customers.
  
• Maintain customer and market information in the CRM.
  
• Monitor customer responses and identify opportunities for further engagement.
  

6. CRM & MIS

• Maintain accurate records of leads, calls, emails, follow-ups and customer interactions.
  
• Update CRM/Zoho regularly.
  
• Prepare daily/weekly lead-nurturing MIS and follow-up reports.
  
• Track lead conversion and identify reasons for lost or inactive leads.
  

7. Internal Coordination

• Coordinate with Sales, Technical, Customer Care, Export Documentation and other internal teams.
  
• Ensure timely communication of customer requirements to the concerned team.
  
• Support the sales team in converting qualified leads into active business opportunities.
  

Required Skills

Must-Have Skills

• Excellent verbal and written communication skills
  
• Strong convincing and selling ability
  
• Good customer handling skills
  
• Strong follow-up and lead-nurturing skills
  
• Positive and confident personality
  
• Good negotiation and objection-handling skills
  
• Ability to communicate professionally with international customers
  
• Good MS Excel and MS Office knowledge
  
• Ability to work with CRM/Zoho or similar systems
  

Preferred Skills

• International sales / export sales exposure
  
• Pharma/API/Excipients industry knowledge
  
• Experience with B2B customers
  
• Experience handling international leads
  
• Knowledge of email communication and professional business drafting
  
• Exposure to USA / Europe / Middle East / Africa / Asia markets
  

Candidate Profile

We are looking for a candidate who is:

Confident and customer-oriented
Excellent in communication
Strong in follow-up
Sales-oriented and result-driven
Good at convincing customers
Comfortable communicating with international clients
Quick learner with a positive attitude
Capable of handling multiple leads simultaneously
Willing to learn pharmaceutical excipients and international business

Requirements

Key Performance Indicators (KPIs)

• Number of leads contacted
  
• Number of qualified leads generated
  
• Lead response rate
  
• Follow-up completion %
  
• Number of active opportunities created
  
• Sample/enquiry conversion
  
• Lead-to-opportunity conversion ratio
  
• Customer engagement rate
  
• Sales pipeline generated
  
• Conversion of nurtured leads into business

Education & Experience

Qualification: B.Pharm / M.Pharm preferred; Any Graduate can apply.

Experience: Minimum 6 months+ relevant experience.

Preferred Experience: Candidates having experience in International Sales, Export Sales, Pre-Sales, Inside Sales, Lead Generation or Lead Nurturing, particularly in Pharma/API/Excipients/Healthcare/B2B industries, will be preferred.