Lead - Influencer Marketing (Operations): Mumbai

Super Scholar; Mumbai; On-site; INR 4,500,000 - 7,500,000; Full time

Job summary

Super Scholar is seeking an experienced Operations leader to head the Influencer Marketing function in Mumbai. You will manage end-to-end campaign execution, lead a high-performing team across campaign management, creator operations, client servicing and delivery excellence.

You will drive process improvements, standardise workflows, and ensure campaigns are delivered on time, within budget and to the highest quality standards.

Qualifications

• 5-8+ years in Influencer Marketing or Digital Campaign management
• 3-4+ years leading operations teams
• Strong understanding of influencer ecosystems and creator management
• Excellent project management and organisational skills
• Strong analytical mindset with Excel, dashboards and reporting
• Experience managing cross-functional teams
• Outstanding communication and stakeholder management
• Ability to prioritise multiple campaigns in a fast-paced environment
• Strong ownership mindset with attention to detail

Responsibilities

• Own end-to-end execution of influencer campaigns with timely delivery and quality
• Lead and mentor the operations team and allocate resources
• Coordinate across internal teams and manage escalations
• Build SOPs, standardise workflows, and drive efficiency via automation
• Monitor budgets, profitability, billing and operational efficiency with Finance
• Maintain campaign quality standards and publish MIS reports

Job description

About the Role

We are looking for an experienced and driven leader to head the Operations function for our Influencer Marketing business. This role is responsible for managing the end-to-end execution of influencer campaigns while leading a high-performing team across campaign management, creator operations, client servicing, and delivery excellence.

The ideal candidate combines operational rigor with strong people management and stakeholder communication, ensuring campaigns are delivered on time, within budget, and to the highest quality standards.

Key Responsibilities

Campaign Operations

• Own end-to-end execution of influencer marketing campaigns, ensuring timely delivery, quality, and smooth campaign closure.

Team Leadership

• Lead and mentor the operations team, manage resource allocation, and drive performance and capability development.

Client Delivery

• Coordinate across internal teams to ensure seamless execution, manage escalations, and deliver on campaign commitments.

Process Excellence

• Build and enforce SOPs, standardise workflows, and drive operational efficiency through automation and process improvements.

Financial Governance

• Monitor campaign budgets, profitability, billing, and operational efficiency in partnership with Finance.

Quality Reporting

• Maintain campaign quality standards, track operational KPIs, publish MIS reports, and provide actionable business insights.

Desired Skills Experience

• 5-8+ years of experience in Influencer Marketing, Digital Marketing, or Integrated Campaign Management
• 3-4+ years of experience leading high-performing operations teams
• Strong understanding of influencer ecosystems, creator management, and campaign execution
• Excellent project management and organisational skills
• Strong analytical mindset with proficiency in Excel, dashboards, and reporting
• Experience managing cross-functional teams
• Outstanding communication and stakeholder management skills
• Ability to prioritise multiple campaigns in a fast-paced environment
• Strong ownership mindset with attention to detail

Preferred Qualifications

• Bachelor s degree in Marketing, Business, Communications, or a related field
• MBA preferred
• Experience working in agencies or creator economy businesses is highly desirable
• Familiarity with influencer platforms, project management tools, and CRM systems is an advantage

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.