Lead Assistant Manager -AR Collection

EXL; Dadri; On-site; INR 600,000 - 900,000; Full time

Job summary

EXL is seeking an Accounts Receivable professional to manage billing processes, issue customer invoices, and respond to billing inquiries with a focus on accuracy and timely service. You will support credit checks, monitor creditworthiness, assist month-end close for AR, process cash receipts, apply payments, and maintain customer account data while participating in system upgrade projects.

The role emphasizes adherence to controls and SOX requirements in a collaborative, cross-functional

Responsibilities

• Direct preparation and issuance of customer invoices to ensure prompt and accurate billing in compliance with contract terms.
• Oversee response to billing and A/R inquiries in a manner that cultivates a culture of exemplary customer service both internal and external.
• Support Order-to-Cash Accounting team by running credit checks and monitoring credit worthiness of new and existing customers.
• Participate in month-end close processes associated with Accounts Receivable to support timely and accurate preparation and delivery of financial statements.
• Facilitate cash receipt and application processes to ensure prompt and accurate deposit of all funds and application to customer accounts.
• Execute process for managing and refunding customer credit balances in a timely manner, partnering with Accounts Payable to elevate or resolve any A/R related unclaimed property issues.
• Oversee maintenance of customer account information within Billing System(s) to ensure up-to-date address, terms, tax, and contact information.
• Collaborate with cross-functional teams on various systems projects including selection, implementation, and upgrades to A/R and Billing systems.
• Execute policies and procedures for Billing and A/R, driving toward implementation of best practices and business process improvements.
• Support overall organizations SOX compliance requirements through adherence to key controls and timely completion of reporting.

Job description

Job Description:

• Direct preparation and issuance of customer invoices to ensure prompt and accurate billing in compliance with contract terms.
• Oversee response to billing and A/R inquiries in a manner that cultivates a culture of exemplary customer service both internal and external.
• Support Order-to-Cash Accounting team by running credit checks and monitoring credit worthiness of new and existing customers.
• Participate in month-end close processes associated with Accounts Receivable to support timely and accurate preparation and delivery of financial statements.
• Facilitate cash receipt and application processes to ensure prompt and accurate deposit of all funds and application to customer accounts.
• Execute process for managing and refunding customer credit balances in a timely manner, partnering with Accounts Payable to elevate or resolve any A/R related unclaimed property issues.
• Oversee maintenance of customer account information within Billing System(s) to ensure up-to-date address, terms, tax, and contact information.
• Collaborate with cross-functional teams on various systems projects including selection, implementation, and upgrades to A/R and Billing systems.
• Execute policies and procedures for Billing and A/R, driving toward implementation of best practices and business process improvements.
• Support overall organizations SOX compliance requirements through adherence to key controls and timely completion of reporting.