Accounts Receivable Executive

EXL; Bengaluru; On-site; INR 700,000 - 1,100,000; Full time

Job summary

EXL Services in Bengaluru is seeking an Assistant Manager for order-to-cash billing. The role demands AR/billing experience, strong Excel, analytic and stakeholder communication skills, and the ability to lead and coach teams while ensuring SLA adherence.

You will work with ERP billing modules, customer portals, and, where applicable, SAP. English proficiency and willingness to work business-aligned shifts are essential to coordinate with global teams.

Qualifications

• Must have AR / billing experience.
• Knowledge of customer billing, invoice controls and basic revenue and AR accounting.
• ERP billing modules familiarity; SAP experience advantageous.
• Strong Excel, validation, analytical and stakeholder communication skills.
• Demonstrated people leadership, performance management and coaching capability.
• Strong governance, problem-solving, risk management and customer orientation.
• B.Com, M.Com, MBA Finance or equivalent finance qualification.
• English communication proficiency; willingness to work business-aligned shifts.

Responsibilities

• Supervise day-to-day billing delivery and ensure SLA, quality and control adherence.
• Allocate work, review performance and provide coaching and feedback.
• Act as first escalation point for operational exceptions and stakeholder queries.
• Review billing requests for completeness, coding, tax and approval requirements.
• Resolve billing exceptions and coordinate with sales, operations, finance and customer teams.
• Maintain billing schedules, trackers, invoice distribution records and supporting audit trail.
• Perform invoice uploads to customer portals and monitor acceptance or rejection status.
• Complete billing reconciliations and support revenue and AR month-end close activities.
• Prepare billing accuracy, timeliness, unbilled and exception reports.
• Review SOPs, controls, reconciliations and management reports

Skills

AR / Billing experience

Billing controls

Excel

Analytical

Stakeholder communication

People leadership

Coaching

Governance

Risk management

Customer orientation

Education

B.Com

M.Com

MBA Finance

Tools

ERP billing modules

SAP

Job description

Role: Assistant Manager

• Must have relevant AR / billing experience.
• Knowledge of customer billing, invoice controls and basic revenue and AR accounting.
• Working knowledge of ERP billing modules and customer portals; SAP experience is advantageous.
• Good Excel, validation, analytical and stakeholder communication skills.
• Demonstrated people leadership, performance management and coaching capability.
• Strong governance, problem-solving, risk management and customer orientation.
• B.Com, M.Com, MBA Finance or equivalent finance qualification.
• English communication proficiency; willingness to work business-aligned shifts.

Description for Internal Candidates

• Supervise day-to-day billing delivery and ensure SLA, quality and control adherence.
• Allocate work, review performance and provide coaching and feedback.
• Act as first escalation point for operational exceptions and stakeholder queries.
• Review billing requests for completeness, coding, tax and approval requirements.
• Resolve billing exceptions and coordinate with sales, operations, finance and customer teams.
• Maintain billing schedules, trackers, invoice distribution records and supporting audit trail.
• Perform invoice uploads to customer portals and monitor acceptance or rejection status.
• Complete billing reconciliations and support revenue and AR month-end close activities.
• Prepare billing accuracy, timeliness, unbilled and exception reports.

Review SOPs, controls, reconciliations and management reports