Lead Administrator L1

Wipro; Bengaluru; On-site; INR 800,000 - 1,500,000; Full time

Job summary

A leading tech firm is looking for a Lead Administrator L1 to provide technical expertise in architecture planning and manage day-to-day operations within a collaborative team. The ideal candidate will have 5-8 years of experience, focusing on managing platform, database, and middleware environments. Responsibilities include supporting migration, disaster recovery, and employee engagement initiatives while ensuring compliance and performance management. Join us and be part of a modern digital transformation journey.

Qualifications

• 5-8 years of experience in system administration and architecture planning.

Responsibilities

• Support architecture planning, migration & installation for new projects.
• Lead structural/architectural design and capacity planning.
• Strategize and implement disaster recovery and backup plans.
• Manage day-to-day operations including troubleshooting and maintenance.
• Provide weekly status reports to leadership and stakeholders.

Job description

Job Description

Lead Administrator L1 at Wipro. Provide technical expertise in architecture planning and design of the platform tower, database, middleware, backup, and manage day‑to‑day operations.

Responsibilities

• Support architecture planning, migration & installation for new projects; design platform, middleware, database, backup solutions.
• Lead structural/architectural design; conduct technology capacity planning; leverage new features of underlying technologies.
• Strategize & implement disaster recovery and backup plans.
• Manage day‑to‑day operations: troubleshoot, root‑cause analysis, develop fixes; plan upgrades, migration, maintenance, backup, installation, configuration.
• Review technical performance; improve efficiency, fine‑tune performance, reduce challenges.
• Develop shift roster; create & update SOPs, Data Responsibility Matrices, operations manuals, daily test plans.
• Provide weekly status reports to leadership and stakeholders.
• Leverage technology for Service Improvement Plan through automation.

Team Management

• Resourcing:
  • Forecast talent requirements based on current and future business needs.
  • Hire adequate and right resources for the team.
  • Train direct reportees to make right recruitment and selection decisions.
• Talent Management:
  • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members.
  • Build an internal talent pool of HiPos and ensure their career progression within the organization.
  • Promote diversity in leadership positions.
• Performance Management:
  • Set goals for direct reportees, conduct timely performance reviews and appraisals, give constructive feedback.
  • Ensure team utilizes organizational programs like Performance Nxt.
• Employee Satisfaction & Engagement:
  • Lead and drive engagement initiatives for the team.
  • Track team satisfaction scores and identify initiatives to build engagement.
  • Exercise employee recognition and appreciation.

Deliverables

NoPerformance Parameter Measure1 Operations of the tower SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management2New projects Timely delivery
Avoid unauthorised changes
No formal escalations

Qualifications

Experience: 5-8 Years.

Benefits and Culture

Reinvent your world. We are building a modern Wipro. We are an end‑to‑end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry.