Key Accounts Officer - Modern Trade

Nestle SA; Jalandhar, Amritsar, Chandigarh; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Nestlé SA in India is seeking a result-oriented professional for managing key modern trade accounts and driving sales growth. You will develop customer-specific business plans, build strong relationships with stakeholders, and implement activation programs to boost market share.

The role requires hands-on experience in KAM/Sales with strong negotiation and planning abilities, coordinating with distributors and category teams to optimize profitability and account performance.

Qualifications

• 1–9 years of experience in Modern Trade / Key Account Management / Sales.
• Experience handling accounts such as D-Mart, Reliance Retail, Vishal Mega Mart, Spencer's, More Retail, Metro Cash & Carry, etc.
• Strong customer relationship management and negotiation skills.

Responsibilities

• Manage key modern trade accounts and drive achievement of sales, volume and revenue targets for the assigned territory.
• Develop and execute customer-wise monthly and quarterly business plans to ensure sustainable business growth.
• Build strong relationships with key account stakeholders and act as a single point of contact for assigned customers.
• Drive assortment planning, product listings, visibility initiatives and promotional activations across assigned accounts.
• Plan and execute account-specific activation programs to improve sales performance and market share.
• Ensure effective implementation of trade agreements, commercial terms and customer service commitments.
• Monitor sales performance, redistribution targets, volume growth and account KPIs on a regular basis.
• Prepare periodic business reviews, identify gaps versus business plans and recommend corrective actions.
• Work closely with distributors, category teams and customers to generate demand and improve business performance.
• Ensure profitability, pricing compliance and continuous growth of the assigned account portfolio.

Skills

Modern Trade

Key Account

Sales

Negotiation

Planning

Job description

Role & responsibilities

• Manage key modern trade accounts and drive achievement of sales, volume and revenue targets for the assigned territory.
• Develop and execute customer-wise monthly and quarterly business plans to ensure sustainable business growth.
• Build strong relationships with key account stakeholders and act as a single point of contact for assigned customers.
• Drive assortment planning, product listings, visibility initiatives and promotional activations across assigned accounts.
• Plan and execute account-specific activation programs to improve sales performance and market share.
• Ensure effective implementation of trade agreements, commercial terms and customer service commitments.
• Monitor sales performance, redistribution targets, volume growth and account-level KPIs on a regular basis.
• Prepare periodic business reviews, identify gaps versus business plans and recommend corrective actions.
• Work closely with distributors, category teams and customers to generate demand and improve business performance.
• Ensure profitability, pricing compliance and continuous growth of the assigned account portfolio.

Preferred candidate profile

• 1-9 years of experience in Modern Trade / Key Account Management / Sales.
• Experience handling accounts such as D-Mart, Reliance Retail, Vishal Mega Mart, Spencer's, More Retail, Metro Cash & Carry, etc.
• Strong customer relationship management and negotiation skills.
• Good analytical and planning capability.
• Excellent communication and stakeholder management skills