Key Accounts Manager - Team Lead - EDC - Bangalore

Paytm Payments Services; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Paytm Payments Services is seeking a results-oriented Field Sales professional to expand Paytm devices adoption among merchants in Bengaluru. The role requires proactive merchant outreach, in-market visits, and collaboration with cross-functional teams.

You will drive merchant onboarding quality, reduce fraud risks, and leverage your network to grow the merchant base. A bachelor’s degree is required and the role involves extensive travel within the target area.

Qualifications

• Candidates must have a bachelor’s degree or above.
• Experience in B2B field sales is preferred.
• Strong communication and negotiation skills required.

Responsibilities

• Increase sales of Paytm devices among merchants in a defined area.
• Move into micro markets, identify and sell to quality merchants.
• Minimize fraud/chargeback risks by ensuring good merchant onboarding.
• Adhere to risk guidelines and visit merchants to resolve high-risk issues.
• Seek references from converted clients for new opportunities.
• Engage with Business & Technology teams to address bottlenecks, especially on tech.
• Be a brand ambassador for Paytm—stay hungry, humble, and relevant.

Skills

B2B sales

Lead generation

Negotiation

Communication

Networking

Cold calling

Education

Bachelor's degree

Job description

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team:

EDC Retail – EDC is one of Paytm‘s business tool to help merchant grow and manage their business through simplicity and data driven technology.

Expectations/ Requirements

• The incumbent will be expected to increase sales of our devices amongst merchants in a specified area.


• The role will require physical movement into micro markets, identifying and selling to good quality merchants.


• Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding


• Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues highlighted as high risk.


• Seek references of other good merchants from the converted clients


• Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front.


• Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant!

Superpowers/ Skills that will help you succeed in this role

• Identify and meet potential clients by growing, maintaining and leveraging your network.


• Should have good exposure in B2B field sales, cold calling, pre-sales and lead generation


• Understanding of Technology and User Experience


• Should possess good communication, sales and negotiation skills


• Willingness to experiment and improve continuously

Education:

Applicants must possess bachelor’s degree or above.