Key Account Manager - Team Lead - EDC Retail - Chennai

Paytm Payments Services; Chennai District; On-site; INR 400,000 - 800,000; Full time

Job summary

A leading financial services company in Chennai is seeking a motivated sales professional to drive B2B device sales among merchants. The ideal candidate will have experience in sales and lead generation, strong negotiation capabilities, and a bachelor's degree. This role requires physical market engagement to enhance merchant onboarding while minimizing fraud risks. If you are eager to innovate and grow in a fast-paced environment, this opportunity is for you.

Qualifications

• Experience in B2B field sales and lead generation.
• Strong communication and negotiation abilities.
• Bachelor's degree or higher required.

Responsibilities

• Increase sales of devices among merchants in specified area.
• Identify and convert potential clients in micro markets.
• Minimize fraud risks by ensuring quality merchant onboarding.
• Adhere to risk guidelines and resolve highlighted issues.
• Engage with cross-functional teams to identify bottlenecks.

Skills

B2B field sales

Cold calling

Lead generation

Sales negotiation

Technology understanding

Communication skills

Education

Bachelor’s degree or above

Job description

About Us

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team

EDC Retail – EDC is one of Paytm‘s business tool to help merchant grow and manage their business through simplicity and data driven technology.

Expectations / Requirements

• The incumbent will be expected to increase sales of our devices amongst merchants in a specified area.
• The role will require physical movement into micro markets, identifying and selling to good quality merchants.
• Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding.
• Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues highlighted as high risk.
• Seek references of other good merchants from the converted clients.
• Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front.
• Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant!

Superpowers / Skills that will help you succeed in this role

• Identify and meet potential clients by growing, maintaining and leveraging your network.
• Should have good exposure in B2B field sales, cold calling, pre-sales and lead generation.
• Understanding of Technology and User Experience.
• Should possess good communication, sales and negotiation skills.
• Willingness to experiment and improve continuously.

Education

Applicants must possess bachelor’s degree or above.