Key Accounts Manager - Team Lead - EDC - Bangalore

PayTM Payment Services; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

A leading mobile payments company in India is seeking a sales professional to increase device sales among merchants. The role involves identifying good quality merchants through physical movement in micro markets, minimizing fraud risks, and engaging with various teams to resolve issues. Candidates should possess a bachelor’s degree and have exposure to B2B sales and technology. The ideal candidate will have strong communication and negotiation skills, a willingness to improve continuously, and a passion for the brand.

Qualifications

• Good exposure in B2B field sales, cold calling, pre-sales, and lead generation.
• Possess good communication, sales, and negotiation skills.
• Willingness to experiment and improve continuously.

Responsibilities

• Increase sales of devices among merchants in specified area.
• Identify and sell to good quality merchants.
• Minimize risks of fraud by ensuring good quality of merchant onboarding.
• Engage with Business & Technology Teams to identify bottlenecks.

Skills

B2B field sales

Cold calling

Sales and negotiation skills

Understanding of Technology and User Experience

Education

Bachelor’s degree or above

Job description

About Us

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team

EDC Retail – EDC is one of Paytm's business tools to help merchants grow and manage their business through simplicity and data driven technology.

Expectations / Requirements

• The incumbent will be expected to increase sales of our devices amongst merchants in a specified area.
• The role will require physical movement into micro markets, identifying and selling to good quality merchants.
• Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding.
• Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues highlighted as high risk.
• Seek references of other good merchants from the converted clients.
• Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front.
• Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant!

Superpowers / Skills that will help you succeed in this role

• Identify and meet potential clients by growing, maintaining and leveraging your network.
• Should have good exposure in B2B field sales, cold calling, pre-sales and lead generation.
• Understanding of Technology and User Experience.
• Should possess good communication, sales and negotiation skills.
• Willingness to experiment and improve continuously.

Education

Applicants must possess bachelor’s degree or above.