Key Account Manager - Team Lead - EDC - Vijayawada

Paytm Payments Services; NTR; On-site; INR 600,000 - 900,000; Full time

Job summary

Paytm Payments Services is hiring in India for a merchant sales role within the EDC Retail team. You will travel to micro markets to identify and engage high-potential merchants, aiming to grow device sales and onboarding quality.

The position requires strong communication, negotiation skills and a proactive approach to reduce fraud and exceptions while aligning with risk guidelines.

Qualifications

• The incumbent will increase sales of devices among merchants in a specified area.
• Role requires physical movement into micro markets, identifying and selling to quality merchants.
• Minimize fraud/chargebacks by ensuring good quality merchant onboarding.
• Adhere to risk guidelines and visit merchants to resolve high-risk issues.
• Seek references from converted clients.
• Engage with Business & Technology Teams to identify bottlenecks esp. on Technology front.
• Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant!

Responsibilities

• Identify and meet potential clients by growing and leveraging your network.
• Engage in B2B field sales, cold calling, pre-sales and lead generation activities.
• Communicate effectively to articulate Paytm offerings and value.
• Collaborate with internal teams to resolve merchant onboarding issues.

Skills

B2B sales

Cold calling

Pre-sales

Lead generation

Communication

Negotiation

Technology understanding

User experience

Education

Bachelor's degree

Job description

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team:

EDC Retail – EDC is one of Paytm‘s business tool to help merchant grow and manage their business through simplicity and data driven technology.

Expectations/ Requirements

• The incumbent will be expected to increase sales of our devices amongst merchants in a specified area.
• The role will require physical movement into micro markets, identifying and selling to good quality merchants.
• Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding
• Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues highlighted as high risk.
• Seek references of other good merchants from the converted clients
• Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front.
• Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant!

Superpowers/ Skills that will help you succeed in this role

• Identify and meet potential clients by growing, maintaining and leveraging your network.
• Should have good exposure in B2B field sales, cold calling, pre-sales and lead generation
• Understanding of Technology and User Experience
• Should possess good communication, sales and negotiation skills
• Willingness to experiment and improve continuously

Education

Applicants must possess bachelor’s degree or above.