Key Account Manager - Team Lead - EDC(Retail) - Chennai

PayTM Payment Services; Chennai District; On-site; INR 300,000 - 600,000; Full time

Job summary

A leading financial services company in India is looking for a sales representative to increase merchant device sales in specific areas. The role involves identifying and engaging quality merchants, ensuring effective onboarding to reduce fraud risks, and collaborating with various technology teams to address challenges. Candidates must possess a Bachelor's degree and have experience in B2B sales, excellent communication skills, and a willingness to adapt and learn.

Qualifications

• Experience in B2B field sales with a focus on cold calling.
• Strong communication and negotiation skills are essential.
• Ability to work well with technology and maintain relationships.

Responsibilities

• Increase sales of devices to merchants in a designated area.
• Identify and engage potential merchant clients.
• Ensure quality merchant onboarding to minimize fraud risks.
• Collaborate with various teams to resolve technology bottlenecks.
• Promote the brand and maintain a good relationship with clients.

Skills

B2B field sales

Cold calling

Pre-sales and lead generation

Communication skills

Sales and negotiation skills

Understanding of Technology and User Experience

Education

Bachelor’s degree or above

Job description

About Us

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team

EDC Retail – EDC is one of Paytm‘s business tool to help merchant grow and manage their business through simplicity and data driven technology.

Expectations / Requirements

• The incumbent will be expected to increase sales of our devices amongst merchants in a specified area.
• The role will require physical movement into micro markets, identifying and selling to good quality merchants.
• Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding
• Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues highlighted as high risk.
• Seek references of other good merchants from the converted clients
• Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front.
• Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant!

Superpowers / Skills that will help you succeed in this role

• Identify and meet potential clients by growing, maintaining and leveraging your network.
• Should have good exposure in B2B field sales, cold calling, pre-sales and lead generation
• Understanding of Technology and User Experience
• Should possess good communication, sales and negotiation skills
• Willingness to experiment and improve continuously

Education: Applicants must possess bachelor’s degree or above.