Key Account Manager - Team Lead - EDC(Retail) - Pune

Paytm; Pune District; On-site; INR 500,000 - 600,000; Full time

Job summary

Paytm is seeking a proactive B2B field sales professional to expand device sales among merchants in the Pune district. You will physically visit micro markets, identify quality merchants and drive onboarding while minimizing fraud and risk.

You will also engage with cross-functional teams to resolve bottlenecks, seek referrals from satisfied clients, and serve as a brand ambassador for Paytm in a fast-paced payments ecosystem.

Qualifications

• Bachelor's degree or above.
• Experience in B2B field sales preferred.
• Willingness to travel and visit merchants.

Responsibilities

• Increase sales of devices among merchants in the assigned area.
• Travel to micro markets to identify and pitch merchants.
• Minimize fraud by ensuring quality onboarding.
• Adhere to risk guidelines and resolve high-risk issues.
• Gather referrals from converted clients.
• Collaborate with Tech and Business teams to resolve bottlenecks.
• Be a Paytm brand ambassador.

Skills

B2B sales

Cold calling

Lead generation

Negotiation

Communication skills

Education

Bachelor's degree or above

Job description

About Us:

Paytm is India’s leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team:

EDC Retail – EDC is one of Paytm‘s business tool to help merchant grow and manage their business through simplicity and data driven technology.

Expectations/ Requirements

• The incumbent will be expected to increase sales of our devices amongst merchants in a specified area.


• The role will require physical movement into micro markets, identifying and selling to good quality merchants.


• Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding


• Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues highlighted as high risk.


• Seek references of other good merchants from the converted clients


• Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front.


• Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant!

Superpowers/ Skills that will help you succeed in this role

• Identify and meet potential clients by growing, maintaining and leveraging your network.


• Should have good exposure in B2B field sales, cold calling, pre-sales and lead generation


• Understanding of Technology and User Experience


• Should possess good communication, sales and negotiation skills


• Willingness to experiment and improve continuously

Why join us:

A collaborative output driven program that brings cohesiveness across businesses through technology.

Improve the average revenue per use by increasing the cross-sell opportunities. A solid 360 feedbacks from your peer teams on your support of their goals.

Respect, that is earned, not demanded from your peers and manager.

Compensation:

If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!.

Education:

Applicants must possess bachelor’s degree or above.