Key Accounts Manager

Ninjacart; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

Ninjacart is seeking a Key Account Manager to oversee and optimize the distributor network. You will lead onboarding, manage ongoing distributor relationships, and drive performance through KPI monitoring and market insights.

The role requires 2–4 years in KAM or sales in HoReCa, strong negotiation and communication skills, and willingness to travel. Local language proficiency is mandatory as the market is fast-paced and dynamic.

Qualifications

• Graduation completed; 2–4 years in KAM, sales or business development.
• HoReCa industry knowledge and distributor handling.
• Strong interpersonal skills to build distributor relationships.
• Proven track record in onboarding targets and closing deals.
• Excellent written and verbal communication in local language.
• Willingness to travel frequently in a fast-paced HoReCa market.

Responsibilities

• Oversee distributor network performance and relationships.
• Identify and onboard new distributors, ensuring understanding of products and policies.
• Monitor KPIs; analyze data to identify improvement areas for sales and distribution.
• Provide training to distributors on products, sales skills, and customer service.
• Negotiate contracts and terms with distributors; manage renewals and terminations.
• Conduct market analysis to identify trends, threats, and opportunities.

Skills

Key account management

Relationship building

Sales & negotiation

Communication

Self-motivation

Analytical thinking

Travel readiness

Local language proficiency

Education

Any Graduation

Job description

Role & responsibilities

As a Key account manager, your primary responsibility is to oversee and optimize the relationships and performance of the distributor network. Here's a detailed breakdown of the responsibilities typically associated with this role:

1. Distributor Selection and Onboarding: - Identify potential distributors and Lead the onboarding process for new distributors, ensuring they understand the company's products, policies, and expectations.
2. Relationship Management: - Build and maintain strong relationships with existing distributors, serving as the main point of contact for all communication and support.
3. Performance Monitoring and Analysis: - Establish key performance indicators (KPIs) and measure performance data to identify areas for improvement and develop strategies to optimize sales and distribution efficiency.
4. Training and Development: - Provide training and support to distributors to enhance their product knowledge, sales skills, and customer expectations.
5. Contract Negotiation and Management: - Negotiate contracts, agreements, and terms of partnership with distributors, ensuring alignment with company objectives and legal requirements. - Manage contract renewals, amendments, and terminations as needed, maintaining clear communication and transparency throughout the process.
6. Market Analysis and Insights: - Conduct market research and analysis to identify trends, competitive threats, and opportunities within the distribution channel. - Gather feedback from distributors, customers, and other stakeholders to gain insights into market needs and preferences.

7. Continuous Improvement: - Continuously evaluate and refine distributor management processes and practices to drive efficiency and effectiveness. - Implement best practices and lessons learned to enhance the performance and value of the distributor network.

Preferred candidate profile

• Education: Any Graduation
• Experience: A minimum of 2-4 years of experience in Key account manager, sales, or business development, preferably within the HoReCa industry
• HoReCa Industry Knowledge: In-depth understanding of the HoReCa industry, including its dynamics, key players, and market trends and distributor handling
• Relationship Building Skills: Strong interpersonal skills and the ability to build and maintain relationships with distributors at various levels.
• Sales and Negotiation Skills: Proven track record of acquiring clients of Distributors or exceeding onboarding targets, excellent negotiation skills, and the ability to close deals effectively with both Clients and Distributors.
• Excellent Communication: Exceptional written and verbal communication skills, including the ability to deliver persuasive Calculations and proposals in their language.
• Result Orientation: Self-motivated, proactive, and results-driven, with the ability to work independently and as part of a team
• Flexibility and Adaptability: Willingness to travel frequently, adapt to changing market conditions, and work in a fast-paced environment
• Language: Knowledge of local language is mandatory