Key Accounts Manager

Headway Consultant Pune; Pune District; On-site; INR 1,530,000 - 2,070,000; Full time

Job summary

Headway Consultant Pune is seeking a Sr. Key Account Manager (OEM) for our Pune location. You will drive key accounts in the automotive sector, manage OEM relationships, and coordinate with cross-functional teams to deliver growth and high customer satisfaction.

The role requires 10+ years of experience, a strong command of English, and a proven track record in achieving sales targets, receivables management, and customer retention. On-site role based in Hinjewadi, Pune.

Qualifications

• Experience in the Automotive Manufacturing Industry.
• OEM experience is mandatory.
• Strong English communication skills.

Responsibilities

• Achieved set Annual Sales budget Target
• Receivables and zero Outstanding
• Retain existing customers and introduce new customers
• Retain sales staff
• Maintain Customer Satisfaction Index over 90%
• Market Intelligence and lead generation for NPD
• Create annual sales plan and execute strategy
• Get RFQ from existing customers
• Communicate targets to the sales team
• Review sales orders and receivables weekly
• Contribute to price finalisation strategy
• Conduct customer visits for new business
• Increase business share YoY
• Maintain customer relationships
• Coach the sales team
• Provide product feedback to operations
• Ensure zero outstanding with customers
• Resolve customer problems
• Weekly MIS submission

Skills

Automotive industry experience

OEM experience

English communication

Education

B.E / B.Tech / MBA

Job description

Designation: Sr. Key Account Manager ( OEM ) Sales

Department: Sales

Location: Hinjewadi, Pune

Education: B.E / B.Tech / M.B.A

Reporting To: Director / Business Head

Experience: 10 + Years

CTC: 18 LPA

Mandatory Requirements -

• * Experience in the Automotive Manufacturing Industry.
• * OEM experience is mandatory.
• * Strong English communication skills.

The Role: Impact & Contribution -

• * Increase business
• * Increase in company's revenue
• * 100% plant capacity utilisation

KEY ACCOUNTABILITY (i.e. Deliverables, preferably upto 5) -

• * Achieved set Annual Sales budget Target
• * Receivables and zero Outstanding
• * Retain existing customers and introduce new customers
• * Retain sales staff
• * Maintain Customer Satisfaction Index over 90%
• * Market Intelligence and lead generation for NPD

KEY ACTIVITIES TO BE PERFORMED (responsibilities and meeting customer expectations).-

• * Create annual sales plan and prepare an execution strategy for achievement of sales plan
• * Getting new RFQ from existing customers
• * Communicate / Delegates sales target to sales team
• * Review sales order as well as receivables on weekly basis
• * Contribute for price finalisation strategy with the management
• * Do customer visits frequently for new business generation
• * Increase business share with every customer year on year
• * Maintain customer relationship
• * Guide/coach/train the sales team
• * Provide feedback to the operations about the product
• * Ensure zero outstanding with the customer
• * Resolve customers problems
• * Weekly MIS submission to Management

AUTHORITY -

• * Guide R & D team on new products required by customers
• * Guide team members to understand customer requirements well to deliver First Time Right product
• * Guide production & Quality Team to deliver defect free products and On time delivery

KEY COMPETENCIES REQUIRED -

Functional:

• Sales closing ability
• Team handling
• Analysis
• Reporting
• Competition Mapping

Behavioral:

• Self Driven
• Listening
• Disciplined
• Fluent Communication
• Pro Active Approach

SKILL, KNOWLEDGE & EXPERIENCE -

Skill:

• Written and verbal Communication
• Decision Making
• Presenation Skills

Knowledge:

• Market Intelligence
• Geographical know how
• Product Knowledge

KEY CUSTOMERS SERVED (Internal and External) -

• Internal Customers
• Production
• Quality
• R&D

External Customers

• All OEMs