Key Accounts Manager

Netscribes; India; Remote; INR 305,000 - 365,000; Part time

Job summary

Netscribes is hiring a Key Account Manager (KAM) in Bangalore to manage a portfolio of ~40 onboarded sellers. You will drive activation, catalog management, and growth while maintaining strong seller relationships.

This is a contractual 6-month role with fixed shift patterns and onsite office work. The ideal candidate has at least 1 year of KAM experience, strong communication skills in English and Hindi, and proven ability to analyze performance data to identify growth opportunities.

Qualifications

• Minimum 1 year of relevant KAM experience.
• Excellent communication skills in English and Hindi.
• Strong seller/client relationship management skills.

Responsibilities

• Manage a portfolio of approximately 40 sellers.
• Build and maintain strong, long-term relationships with sellers.
• Drive seller activation, catalog listing, quality approvals, and go-live completion.
• Identify opportunities to improve sales, revenue, and overall seller performance.
• Guide sellers on catalog quality, pricing, product assortment, and listing best practices.
• Monitor seller and account performance and recommend actionable improvements.
• Identify underperforming accounts and implement corrective action plans.
• Work with cross-functional teams to resolve seller-related issues.
• Monitor key metrics such as activation, sales, engagement, and retention.
• Analyze business data to identify performance gaps and growth opportunities.
• Prepare regular performance reports and share insights with stakeholders.

Skills

Key Account Management

Communication skills

Bilingual - English/Hindi

Relationship management

Data analysis

Education

Graduate degree

Job description

Hiring: Key Account Manager (KAM) | Bangalore

We are hiring for the position of Key Account Manager (KAM) to manage and grow a portfolio of onboarded sellers. The role involves seller activation, catalog management, business growth, performance improvement, and maintaining strong seller relationships.

Location: Bangalore Indiranagar / Embassy Tech Village
Work Mode: Work From Client Office / Onsite
Experience: Minimum 1 year of experience in Key Account Management (KAM)
Employment Type: Contractual – 6 Months
Working Days: 6 Days | Sunday Fixed Week Off
Shift: General Shift | 9 Hours
Education: Graduates only
Notice Period: 15 Days Notice Period is considerable
CTC: 30,000 per month
Take-Home: 27,000 per month

Key Responsibilities:

• Manage a portfolio of approximately 40 sellers.
• Build and maintain strong, long-term relationships with sellers.
• Drive seller activation, catalog listing, quality approvals, and go-live completion.
• Identify opportunities to improve sales, revenue, and overall seller performance.
• Guide sellers on catalog quality, pricing, product assortment, and listing best practices.
• Monitor seller and account performance and recommend actionable improvements.
• Identify underperforming accounts and implement corrective action plans.
• Work closely with Business Development, Cataloging, Quality, and Support teams to resolve seller-related issues.
• Monitor key metrics such as activation, sales, engagement, and retention.
• Analyze business data to identify performance gaps and growth opportunities.
• Prepare regular performance reports and share actionable insights with internal stakeholders.

Required Skills:

• Minimum 1 year of relevant KAM experience.
• Excellent communication skills in both English and Hindi are mandatory.
• Strong seller/client relationship management skills.
• Good understanding of business growth and account performance.
• Ability to analyze data and identify growth opportunities.
• Good coordination and problem-solving skills.