Key Accounts Manager

Freelancer; Gurugram District; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Freelancer in Manesar, near Gurugram, seeks a seasoned Key Account Manager to lead strategic relationships with major clients in the nutraceuticals sector. You will manage key accounts from initial contact to renewal, coordinating with Sales, Product, Operations and Quality to ensure smooth order execution.

The role requires 3–10 years in KAM or related fields, strong negotiation and communication skills, and the ability to drive revenue growth while building long-term loyalty.

Qualifications

• Proven track record in managing key accounts and driving revenue growth.
• Strong client relationship management and negotiation skills.
• Excellent verbal and written communication and presentation abilities.

Responsibilities

• Manage key accounts and serve as primary contact for clients.
• Build and maintain long-term relationships with major customers.
• Identify cross-selling and up-selling opportunities to grow accounts.
• Develop strategic account plans aligned with client objectives.
• Drive customer satisfaction, retention, renewals, and loyalty.
• Coordinate with Sales, Product, Operations, Quality, and Management for order execution.

Skills

Key Account Mgmt

B2B Sales

Negotiation

Stakeholder Mgmt

Strategic Planning

Job description

Profile: Key Account Manager

Location: IMT Sector 6,Manesar, Gurugram

Work Mode: Work from Office

Experience: 3-10 Years

Working Hours: 9:00 AM to 6:00 PM

Working Days: Monday to Saturday

Saturday Off: 1st & 3rd Saturday

Industry: Nutraceuticals | Dietary Supplements | Herbal & Wellness Products

Cab Facility also available from Huda city centre to IMT Sector 6, Manesar

Key Responsibilities:

• Manage key accounts and act as the primary point of contact for clients.
• Build and maintain strong, long-term relationships with key customers.
• Identify cross-selling and up-selling opportunities to drive account growth.
• Develop strategic account plans aligned with client business objectives.
• Drive customer satisfaction, retention, renewals, and long-term loyalty.
• Understand client requirements and provide customized business solutions.
• Coordinate with Sales, Product, Operations, Quality, and Management teams for smooth order execution.
• Monitor account performance, sales targets, revenue growth, and profitability.
• Conduct regular business reviews and present performance updates to key stakeholders.
• Identify emerging customer needs, market trends, and new business opportunities.
• Lead commercial negotiations and support contract renewals.

Requirements:

• 310 years of experience in Key Account Management, B2B Sales, Strategic Sales, or Business Development.
• Experience in managing high-value/key accounts and driving revenue growth.
• Strong client relationship management and negotiation skills.
• Excellent verbal and written communication & presentation skills.
• Strong strategic thinking and commercial acumen.
• Ability to manage multiple stakeholders and coordinate cross-functional teams.
• Confident in communicating with senior management and C-level executives.
• Candidates from FMCG, Nutraceuticals, Dietary Supplements, Food & Wellness, or related industries will be preferred.