Business Development Manager

Freelancer; Gurugram District; On-site; INR 800,000 - 1,600,000; Full time

Job summary

Freelancer is seeking a Key Account Manager for an office-based role in Gurugram (IMT Sector 6, Manesar). The position covers 3–10 years of experience, with a workday from 9:00 AM to 6:00 PM and a Monday–Saturday schedule.

The role involves managing key accounts, building strong client relationships, and coordinating with Sales, Product, Operations, Quality and Management teams for successful order execution.

Qualifications

• 310 years of experience in Key Account Management, B2B Sales, Strategic Sales, or Business Development.

Responsibilities

• Manage key accounts and act as the primary point of contact for clients.
• Build and maintain strong, long-term relationships with key customers.
• Identify cross-selling and up-selling opportunities to drive account growth.
• Develop strategic account plans aligned with client business objectives.
• Drive customer satisfaction, retention, renewals, and long-term loyalty.
• Understand client requirements and provide customized business solutions.
• Coordinate with Sales, Product, Operations, Quality, and Management teams for smooth order execution.
• Monitor account performance, sales targets, revenue growth, and profitability.
• Conduct regular business reviews and present performance updates to key stakeholders.
• Identify emerging customer needs, market trends, and new business opportunities.
• Lead commercial negotiations and support contract renewals.

Skills

Key account management

B2B sales

Negotiation

Relationship management

Cross-functional coordination

Job description

Profile: Key Account Manager

Location: IMT Sector 6,Manesar, Gurugram

Work Mode: Work from Office

Experience: 3-10 Years

Working Hours: 9:00 AM to 6:00 PM

Working Days: Monday to Saturday

Saturday Off: 1st & 3rd Saturday

Industry: Nutraceuticals | Dietary Supplements | Herbal & Wellness Products

Cab Facility also available from Huda city centre to IMT Sector 6, Manesar

Key Responsibilities:

• Manage key accounts and act as the primary point of contact for clients.
• Build and maintain strong, long-term relationships with key customers.
• Identify cross-selling and up-selling opportunities to drive account growth.
• Develop strategic account plans aligned with client business objectives.
• Drive customer satisfaction, retention, renewals, and long-term loyalty.
• Understand client requirements and provide customized business solutions.
• Coordinate with Sales, Product, Operations, Quality, and Management teams for smooth order execution.
• Monitor account performance, sales targets, revenue growth, and profitability.
• Conduct regular business reviews and present performance updates to key stakeholders.
• Identify emerging customer needs, market trends, and new business opportunities.
• Lead commercial negotiations and support contract renewals.

Requirements:

• 310 years of experience in Key Account Management, B2B Sales, Strategic Sales, or Business Development.
• Experience in managing high-value/key accounts and driving revenue growth.
• Strong client relationship management and negotiation skills.
• Excellent verbal and written communication & presentation skills.
• Strong strategic thinking and commercial acumen.
• Ability to manage multiple stakeholders and coordinate cross-functional teams.
• Confident in communicating with senior management and C-level executives.
• Candidates from FMCG, Nutraceuticals, Dietary Supplements, Food & Wellness, or related industries will be preferred.