Key Accounts Manager

Medibuddy; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

MediBuddy in Bengaluru is seeking a proactive Key Account Manager to manage high-value client relationships and oversee strategic accounts. You will act as the primary contact for customers, negotiate contracts, and ensure successful delivery of tailored healthcare solutions.

Ideal candidates bring 4–6 years in HealthTech B2B account management, with strong negotiation, presentation, and communication skills, and proficiency in MS Excel.

Qualifications

• 4-6 years of experience in Account Management or Customer Success, HealthTech B2B preferred.
• Proficient in MS Office, especially MS Excel.
• Strong listening, negotiation and presentation abilities.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as the primary contact for all customer account management issues.
• Build and sustain strong, enduring client relationships.
• Negotiate contracts and close agreements to maximize profits while ensuring client satisfaction.
• Develop trusted advisor relationships with key accounts, stakeholders, and executive sponsors.
• Ensure timely and successful delivery of solutions tailored to customer needs.
• Identify opportunities to grow business with existing clients and areas for improvement.
• Forecast and track key account metrics, including quarterly sales and annual forecasts.

Skills

Account Management

Client Relationships

Negotiation

Presentation skills

Communication

Tools

MS Excel

Job description

MediBuddy, a pioneer in digital healthcare, is actively expanding its team and is on the lookout for an enthusiastic Key Account Manager based in Bengaluru. This role is crucial for someone driven to create significant impacts in the healthcare sector through effective client relationship management and strategic account oversight.

Responsibilities

• Serve as the primary contact for all customer account management issues.
• Build and sustain strong, enduring client relationships.
• Negotiate contracts and close agreements to maximize profits while ensuring client satisfaction.
• Develop trusted advisor relationships with key accounts, stakeholders, and executive sponsors.
• Ensure the timely and successful delivery of our solutions tailored to customer needs and objectives.
• Identify and capitalize on opportunities to grow business with existing clients and pinpoint areas needing improvement.
• Achieve sales goals by forecasting and tracking key account metrics, such as quarterly sales results and annual forecasts.

Qualifications

• 4-6 years of experience in Account Management or Customer Success, specifically within the HealthTech B2B sectors.
• Proficient in MS Office, especially MS Excel.
• Superior listening, negotiation, and presentation abilities.
• Strong verbal and written communication skills.