Key Account Manager

Dozee - Turtle Shell Technologies; New Delhi; On-site; INR 600,000 - 800,000; Full time

Job summary

Dozee - Turtle Shell Technologies is seeking a dynamic Account Manager to build and nurture relationships with key hospital clients, drive revenue growth, and lead a small team. You will coordinate cross-functional efforts and ensure client satisfaction across major accounts.

The company applies AI powered RPM solutions to tackle healthcare challenges and improve patient outcomes. The role requires a Master's in Marketing or related field, 3–5 years in account management or sales, travel

Qualifications

• Master's degree in Marketing, Business, or a related field.
• 3-5 yrs of account management or sales experience.
• Experience in working with hospitals and healthcare preferred.
• Strong analytical and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Willing to travel extensively.

Responsibilities

• Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients and act as main point of contact for key accounts.
• Revenue Generation and Account Development: Drive revenue growth within key accounts and identify opportunities to upsell or cross-sell.
• Negotiation and Contract Management: Manage negotiations, renewals and amendments to maximize value while ensuring SLA compliance.
• Problem Resolution: Proactively address issues raised by key clients with relevant departments to find timely solutions.
• Stakeholder Management: Engage key external and internal stakeholders and share insights for product/service enhancements.
• Team Management and Leadership: Lead and mentor a team of 4-5 members to drive high performance.

Skills

Account management

Communication skills

Interpersonal skills

Analytical skills

Problem solving

Travel willingness

Education

Master's degree in Marketing or related field

Job description

We are seeking individuals to help us in this very exciting journey. As part of our dynamic team, you'll have the opportunity to collaborate with top healthcare providers in the country, applying AI powered RPM solutions to tackle some of the most pressing challenges in healthcare, enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models.

Responsibilities

• Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients. Act as the main point of contact for key accounts, addressing any queries or concerns promptly and effectively.
• Revenue Generation and Account Development: Drive revenue growth within key accounts through effective sales strategies and initiatives, Identify opportunities to upsell or cross-sell products/services to existing clients. Conceptualize, Design and execute on-ground promotional activities, such as events, trade shows, and product demonstrations, to drive brand awareness and engagement.
• Negotiation and Contract Management: Manage contract negotiations, renewals and amendments, negotiating terms as necessary to maximize value for both parties, Ensure compliance with contractual obligations and service level agreements.
• Problem Resolution: Proactively identify and address any issues or concerns raised by key clients, working closely with relevant departments to find timely solutions.
• Stakeholder Management: Effectively identifying and engaging key stakeholders both External and Internal, Share insights and feedback from key clients to inform product/service enhancements and business strategies.
• Team Management and Leadership: Lead and mentor a team of 4-5 members to drive high performance, collaboration, and effective execution of account strategies.

Requirements

• Master's degree in Marketing, Business, or a related field.
• 3-5 yrs of account management or sales experience.
• Experience in working with hospitals and healthcare preferred.
• Strong analytical and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Willing to travel extensively.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.