Key Accounts Executive - Qcom

Hindustan Unilever (HUL); Mumbai; On-site; INR 550,000 - 900,000; Full time

Job summary

Hindustan Unilever (HUL) in Mumbai seeks a Key Account Executive - eCommerce (qCom / Grocery) to drive online availability, forecast demand, process orders and go live on platforms.

You will configure offers, upload media assets and content, budget for brand investments, and maintain financial hygiene through collections and claims. The role collaborates with Shopper Marketing, Customer Service, Demand Planning and Finance to grow topline.

Qualifications

• MBA/Master's degree required.
• 2-4 years of experience in sales & marketing in FMCG.
• Experience in e-commerce setup preferred.
• Technical aptitude and agility to learn web-based tools.

Responsibilities

• In Stock Excellence: ensure online availability, forecast demand, process orders and go live.
• Execution Rigor: configure offers, ensure compliance, upload media assets and content.
• Budgeting: forecast and budget for brand investments.
• Financial Hygiene: maintain collection efficiency and handle customer claims.
• Negotiations & Operations: negotiate strategically and tactically in a fast-paced channel.
• Collaborative teamwork: work with Shopper Marketing, Customer Service, Demand Planning and Finance.
• Growth Mindset: own topline, use data to pursue growth opportunities.
• Customer Relationship: build long-lasting strategic relationships with customers.

Skills

Owner mindset

Agility

Technical aptitude

Web-based tools

Education

MBA/master's degree

Job description

ABOUT UNILEVER:

We are looking to hire a Key Account Executive - eCommerce (qCom / Grocery) based in Mumbai.

- In Stock Excellence - The KAE is accountable for efficient online availability of the portfolio on their respective platform. This requires her/him to work on demand forecast, customer ordering, fulfilment and go live.

- Execution Rigor - The KAE is responsible for configuration of offer and its compliance, media assets and content upload across the assortment

- Budgeting - She/he must have the ability to work with data comfortably to forecast and budget for optimized brand investments on the respective platforms

- Financial Hygiene - The KAE is responsible for maintaining collection efficiency, customer claims and other financial metrics for the account

- Negotiations and Operations - The KAE must have the ability to negotiate both strategically and tactically in an agile fast paced channel

- Working with collaborative teams - The role requires working closely with Shopper Marketing, Customer Service, Demand Planning, Business Finance and Capability Teams to achieve joint ambitions for sustainable customer top-line

- Growth Mindset - As the owner of toplines for her/his patch, the KAE must always use data and customer engagement to actively hunt for growth opportunities on the platform and must action accordingly

- Customer Relationship -As the face of the organization, the AKAM must demonstrate exceptional interpersonal skills to build long lasting strategic relationships with the customer.

EDUCATIONAL QUALIFICATIONS, EXPERIENCE & SKILLS: - MBA/master s degree. - Overall years of experience should be at least 2-4 years of work experience across sales & marketing in FMCG. Experience in e-commerce set-up will be preferred. - Technical aptitude and agility to learn web-based tools - Looking for talent with - owners mindset, passion and agility.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.