Key Accounts Executive - Qcom

Unilever; Mumbai City; On-site; INR 600,000 - 900,000; Full time

Job summary

Unilever in Mumbai is seeking a Key Account Executive - eCommerce (qCom / Grocery) to drive online availability, negotiate with platforms, and manage budgets.

You'll collaborate with cross-functional teams, analyze data, and own topline growth for the account with an ownership mindset and agility.

Qualifications

• MBA or Master’s degree required or equivalent
• 2–4 years of experience in sales and marketing in FMCG
• Experience with e-commerce setup preferred
• Strong numerical ability and proficiency with data to forecast and budget

Responsibilities

• Drive online availability and forecast demand for the portfolio on assigned platforms.
• Configure offers, ensure compliance, upload media assets and content.
• Forecast and budget for optimized brand investments on the platform.
• Maintain collections and financial metrics; manage customer claims.
• Negotiate strategically and tactically with e-commerce partners.
• Collaborate with Shopper Marketing, CS, Demand Planning and Finance.
• Own topline growth and build long-lasting customer relationships.

Skills

Sales

Marketing

FMCG

E-commerce

Web tools

Ownership mindset

Education

MBA / Master’s degree

Tools

Web-based tools

Job description

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that strive to improve the lives of our consumers and the communities around us every day. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.

At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we’ll work to help you become a better you!

We are looking to hire a Key Account Executive - eCommerce (qCom / Grocery) based in Mumbai.

Job Description

• In Stock Excellence – The KAE is accountable for efficient online availability of the portfolio on their respective platform. This requires her/him to work on demand forecast, customer ordering, fulfilment and go live.
• Execution Rigor – The KAE is responsible for configuration of offer and its compliance, media assets and content upload across the assortment
• Budgeting – She/he must have the ability to work with data comfortably to forecast and budget for optimized brand investments on the respective platforms
• Financial Hygiene – The KAE is responsible for maintaining collection efficiency, customer claims and other financial metrics for the account
• Negotiations and Operations – The KAE must have the ability to negotiate both strategically and tactically in an agile fast paced channel
• Working with collaborative teams – The role requires working closely with Shopper Marketing, Customer Service, Demand Planning, Business Finance and Capability Teams to achieve joint ambitions for sustainable customer top-line
• Growth Mindset – As the owner of toplines for her/his patch, the KAE must always use data and customer engagement to actively hunt for growth opportunities on the platform and must action accordingly
• Customer Relationship -As the face of the organization, the AKAM must demonstrate exceptional interpersonal skills to build long lasting strategic relationships with the customer.

EDUCATIONAL QUALIFICATIONS, EXPERIENCE & SKILLS

• MBA/master’s degree.
• Overall years of experience should be at least 2-4 years of work experience across sales & marketing in FMCG. Experience in e-commerce set-up will be preferred.
• Technical aptitude and agility to learn web-based tools
• Looking for talent with - owners mindset, passion and agility.

Unilever

Unilever is a leading purpose-driven company offering a diverse portfolio of beloved brands that enhance everyday lives while promoting sustainability and social responsibility.

Manufacturing

Company size 10,001+ employees

Company type Public company Founded 1872

Total funding $20.9M Grant

Funding history

Grant - US Department of Energy $20.9M

Mar 2024