Key Account Manager - Quick Commerce

Origin Nutrition; Tamil Nadu; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Origin Nutrition is seeking a dynamic Key Account Manager - Quick Commerce to grow our presence on Zepto, Blinkit and Swiggy Instamart by strengthening platform relationships. You will own sales targets, craft account growth plans, manage listings, pricing, content, campaigns, and ensure stock availability in collaboration with Supply Chain and Marketing.

Ideal candidates have 3–5 years in Quick Commerce or KAM for FMCG, strong negotiation and Excel skills, and the ability to drive profitability

Qualifications

• Bachelor's or Master's degree in Business Administration, Marketing, Commerce, or a related field.
• 3–5 years of experience in Quick Commerce, E-commerce, or Key Account Management.
• Hands-on experience managing platforms such as Zepto, Blinkit, Swiggy Instamart.
• Experience handling Quick Commerce accounts for FMCG, Food, Beverage, or Consumer Goods brands is preferred.

Responsibilities

• Manage end-to-end relationships with assigned Quick Commerce platforms.
• Act as the primary point of contact for platform category managers and business partners.
• Lead regular business reviews and identify opportunities for account growth.
• Ensure compliance with platform guidelines and service-level requirements.
• Own and achieve monthly and quarterly sales targets across assigned accounts.
• Develop and execute account-specific growth strategies.
• Analyse sales performance and identify opportunities to increase revenue and profitability.
• Drive assortment expansion and improve product visibility across platforms.
• Ensure accurate product listings, pricing, images, and content across all platforms.
• Coordinate new SKU launches and maintain catalogue accuracy.
• Monitor product rankings, search visibility, and assortment performance.
• Plan and execute promotional campaigns, platform offers, festive sales, and brand days.
• Collaborate with the marketing team to improve campaign performance and customer engagement.
• Track campaign ROI and recommend improvements for future promotions.
• Coordinate with Supply Chain and Operations teams to maintain stock availability.
• Monitor fill rates, stock-outs, order cancellations, and inventory health.
• Resolve operational issues to ensure smooth order fulfilment.
• Analyse business performance using sales reports and platform dashboards.
• Monitor key business metrics and provide actionable insights.
• Prepare daily, weekly, and monthly performance reports for management.
• Work closely with Marketing, Finance, Supply Chain, Customer Service, and Product teams.
• Support new product launches and business initiatives across Quick Commerce platforms.
• Ensure timely execution of commercial plans and operational activities.

Skills

Key Account Mgmt

Relationship-building

Negotiation

Communication

Analytical

Problem-solving

Excel

Google Sheets

Quick Commerce

Platform operations

Multi-account mgmt

Gobblecube

Tools

Gobblecube

Job description

Job Summary

We are looking for a dynamic and results-drivenKey Account Manager - Quick Commerceto manage and grow our business across leading Quick Commerce platforms such asZepto, Blinkit and Swiggy Instamart.

Key Responsibilities:

Key Account Management

• Manage end-to-end relationships with assigned Quick Commerce platforms.
• Act as the primary point of contact for platform category managers and business partners.
• Lead regular business reviews and identify opportunities for account growth.
• Ensure compliance with platform guidelines and service-level requirements.

Sales & Business Growth

• Own and achieve monthly and quarterly sales targets across assigned accounts.
• Develop and execute account-specific growth strategies.
• Analyse sales performance and identify opportunities to increase revenue and profitability.
• Drive assortment expansion and improve product visibility across platforms.

Catalogue & Content Management

• Ensure accurate product listings, pricing, images, and content across all platforms.
• Coordinate new SKU launches and maintain catalogue accuracy.
• Monitor product rankings, search visibility, and assortment performance.

Promotions & Campaign Execution

• Plan and execute promotional campaigns, platform offers, festive sales, and brand days.
• Collaborate with the marketing team to improve campaign performance and customer engagement.
• Track campaign ROI and recommend improvements for future promotions.

Inventory & Operations

• Coordinate with Supply Chain and Operations teams to maintain stock availability.
• Monitor fill rates, stock-outs, order cancellations, and inventory health.
• Resolve operational issues to ensure smooth order fulfilment.

Analytics & Reporting

• Analyse business performance using sales reports and platform dashboards.
• Monitor key business metrics and provide actionable insights.
• Prepare daily, weekly, and monthly performance reports for management.

Cross-Functional Collaboration

• Work closely with Marketing, Finance, Supply Chain, Customer Service, and Product teams.
• Support new product launches and business initiatives across Quick Commerce platforms.
• Ensure timely execution of commercial plans and operational activities.

Qualifications

• Bachelor's or Master's degree in Business Administration, Marketing, Commerce, or a related field.

Experience

• 3-5 years of experience in Quick Commerce, E-commerce, or Key Account Management.
• Hands-on experience managing platforms such asZepto, Blinkit, Swiggy Instamart.
• Experience handling Quick Commerce accounts for FMCG, Food, Beverage, or Consumer Goods brands is preferred.

Skills Required

• Strong Key Account Management and relationship-building skills.
• Excellent negotiation and communication abilities.
• Strong analytical and problem-solving skills.
• Advanced proficiency in Microsoft Excel and Google Sheets.
• Good understanding of Quick Commerce business models and platform operations.
• Ability to manage multiple accounts and meet business targets in a fast-paced environment.
• Experience with tools such as Gobblecube is preferred.

Key Performance Indicators (KPIs)

• Achievement of sales and revenue targets.
• Account growth and platform performance.
• Product availability and fill rate.
• Stock-out and order cancellation percentage.
• Campaign ROI and promotional effectiveness.
• New SKU launches and listing accuracy.
• Customer satisfaction and platform relationship management.