Key Accounts and Ecommerce Manager

Shoppers Stop; Mumbai; On-site; INR 900,000 - 1,900,000; Full time

Job summary

Shoppers Stop is seeking a Senior E-commerce Key Account Manager to manage luxury brand portfolios and drive online revenue across digital marketplace partnerships such as Nykaa, Myntra and Amazon.

You will lead JBP planning, forecast demand with supply chain teams, coordinate platform-specific campaigns, manage inventory and pricing, and ensure content visibility on marketplace storefronts to maximize ROI.

Responsibilities

• Manage Luxury Brand portfolios and drive online revenue with e-commerce partners.
• Coordinate JBP (Joint Business Planning) to grow revenue and volumes.
• Monitor buy & sell-out targets and coordinate demand forecasts with supply chain.

Job description

An Senior E-commerce Key Account Manager (KAM) is responsible for managing Luxury Brand portfolios driving online revenue, managing digital marketplace partnerships (such as Nykaa, Tira, Tata Cliq, Myntra, Amazon, Flipkart, or quick-commerce apps), and executing strategic business plans to hit buy-in & sell out targets.

Joint Business Planning (JBP): Build and execute annual growth, revenue, and volume plans with assigned e-commerce partners.

Buy & Sellout Sales & Forecasting: Monitor daily/monthly buy & sell out targets and coordinate accurate demand forecasting with internal supply chain teams.

Campaign & Promotion Planning: Plan and optimize platform-specific ad campaigns (Nykaa, Tira, Tata marketing campaigsn, Amazon Ads, Flipkart Ads & Blinkit Self serve) and promotional events to maximize Return on Investment (ROI).

Operations & Inventory: Oversee product assortment, stock availability, pricing strategies, and content visibility on marketplace storefronts. Coordinate with supply chian teams to align deliveries across channels.

Reconciliation & Finance: Coordinate with channel finance teams to handle claims, payment reconciliations, and invoice tracking for payments