Key Accounts and Ecommerce Manager

Artsana India; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Artsana India is seeking a dynamic professional to manage and grow key E-Commerce and Quick Commerce accounts across platforms like Amazon, Flipkart, FirstCry, Blinkit, Zepto, and Swiggy Instamart.

You will own the business for assigned accounts, drive sales targets, margins, and profitability, and develop account-wise plans to achieve monthly, quarterly and annual goals. Collaboration with cross-functional teams is essential for success.

Qualifications

• Experience managing e-commerce and quick commerce accounts (Amazon, Flipkart, etc.).
• Strong ability to drive GMV, margins and profitability.
• Adept at category planning, pricing and promotions.

Responsibilities

• Manage and grow key E-Commerce and Quick Commerce accounts.
• Own the outright business for assigned accounts, including targets.
• Develop and execute account-wise business plans to hit targets.
• Drive GMV/NSV, margins, assortment and contribution.
• Plan and execute promotions, pricing and visibility initiatives.
• Collaborate with Marketing, Supply Chain, Finance and Sales teams.

Skills

E-Commerce

Account Management

Sales Growth

Negotiation

Tools

Excel

Job description

Roles and Responsibilities :

• Manage and grow key E-Commerce and Quick Commerce accounts such as Amazon, Flipkart, FirstCry, Blinkit, Zepto, Swiggy Instamart and other relevant platforms.
• Own the outright business for assigned accounts, including sales targets, revenue growth and profitability.
• Develop and execute account-wise business plans to achieve monthly, quarterly and annual targets.
• Drive GMV/NSV, margins, assortment and contribution across assigned accounts.
• Manage annual/quarterly commercial negotiations, trade terms, visibility spends and promotional plans with key accounts.
• Plan and execute promotions, campaigns, pricing and visibility initiatives in line with brand and business objectives.
• Work closely with category and platform teams to improve product listings, assortment, availability, discoverability and conversion.
• Drive new product launches and assortment expansion across E-Commerce and Quick Commerce.
• Own demand planning and coordinate with supply chain to ensure stock availability, replenishment and optimum inventory levels.
• Track account-wise sales performance, run-rate, inventory, promotions and key business metrics.
• Identify growth opportunities through category trends, consumer insights, competitor activity and platform data.
• Prepare regular MIS, business reviews and performance dashboards for management.
• Collaborate with Marketing, Supply Chain, Finance and Sales teams to ensure smooth execution of account plans.
• Build strong relationships with platform/category managers and act as the primary business SPOC for assigned accounts.

Key KPIs

• E Commerce & Quick Commerce Business Management
• P&L Ownership, Revenue & Margin Optimization
• Pricing Strategy (MOP, Promotions, BAU & Sale Events)
• Demand Forecasting | DOH & ATP Analysis
• Ad Performance Analytics (CTR, CVR, DRR, ROI, ACOS)
• Campaign Management
• Cross-functional Coordination (Supply Chain, Finance, Marketing)
• Business Intelligence & Reporting (Excel, GMV Dashboards)
• Competitor & Market Analysis