Key Account Operator Quick Commerce

Antal International; Navi Mumbai; On-site; INR 700,000 - 900,000; Full time

Job summary

Antal International seeks a hands-on Key Account Operator – Quick Commerce for Navi Mumbai to manage and scale our brand across Blinkit, Swiggy Instamart, Zepto and other platforms. You will own end-to-end platform operations, coordinate with Category Managers, and drive listings, activations, and brand visibility.

The role requires 1–3 years in Q-Commerce or key account management in FMCG/food sectors, strong analytics, and effective communication to optimize ROAS and margins.

Qualifications

• 1–3 years in sales, key account management or operations for Q-Commerce in FMCG / food sector.
• Familiar with dark stores, platform dashboards, listing rules.
• Strong numerical, ROAS and margin analysis capabilities.

Responsibilities

• Manage day-to-day Q-Commerce platform operations.
• Coordinate with platform Category Managers.
• Plan listings, brand pages and activations across platforms.
• Track stock, fill rates and supply delays; resolve issues with supply teams.
• Drive expansion into new cities and dark-store networks.
• Plan and optimize platform ads, banners and visibility campaigns; monitor ROAS.
• Analyze margins and promotions to maintain profitability.

Skills

Sales

Key Account Mgmt

Operations

Q-Commerce

Analytics

Communication

Job description

Job Description:

Job Description:

Position: Key Account Operator – Quick Commerce

Role Overview

We are seeking a hands-on Key Account Operator – Quick Commerce for a fast-growing healthy food manufacturing company based out of Navi Mumbai. The ideal candidate will manage and scale our brand's presence across major quick-commerce platforms like Blinkit, Swiggy Instamart, Zepto, and others. This role requires a data-driven individual who excels at Q-Commerce operations, platform advertising optimization, and direct coordination with platform Category Managers.

Key Information

• Industry: FMCG / Packaged Foods


• Location: Navi Mumbai (Kopar Khairane) – 100% On-site (5 Days/Week)


• Experience Required: 1 to 3 Years in Q-Commerce operations or key account management


• Reporting To: Lead – Sales


• Notice Period: Immediate Joiner to 30 Days max

Key Responsibilities

• Platform Operations & Relationship Management:


• Handle end-to-end day-to-day operations across key Q-Commerce channels (Blinkit, Swiggy Instamart, Zepto, etc.).


• Maintain strong working relationships and coordinate regularly with platform Category Managers.


• Plan, coordinate, and execute new product/SKU listings, brand pages, and product activations on all platforms.


• Inventory Management & Supply Chain Vetting:


• Track product availability, dark-store coverage, stock-outs, and fill rates across regional hubs continuously.


• Proactively resolve stock-out scenarios or supply delays by aligning with internal supply chain and platform teams.


• Drive geographical expansion initiatives into new target cities and dark-store networks.


• Performance Marketing & Margin Optimization:


• Strategy, setup, and optimization of platform-sponsored ads, banner placements, and visibility campaigns.


• Monitor performance marketing metrics, strictly tracking Return on Ad Spend (ROAS) and ad-driven conversions.


• Analyze platform-level and SKU-level margins, profitability, and sales numbers to execute margin-friendly discount and promo strategies.

Candidate Profile & Key Skills

• Experience: 1–3 years of hands-on experience handling sales, key account management, or operations for Q-Commerce channels within the FMCG or food/beverage sector.


• Q-Commerce Ecosystem: Clear understanding of dark store mechanics, platform dashboards, portal operations, and listing rules.


• Analytical Skills: Comfortable working with numbers, sales metrics, inventory data, ROAS, and profit margin analysis.


• Communication: Strong interpersonal and negotiation skills to deal effectively with external Category Managers and internal stakeholders.

Requirements: