Key Account Manager - Mumbai

Finkraft; Mumbai; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

Finkraft in Mumbai is seeking an Enterprise Key Account Manager to manage high-value accounts and strengthen relationships. The role focuses on consultative engagement and driving upsell opportunities with CXOs and enterprise stakeholders.

The ideal candidate has over 4 years in account management, preferably in a SaaS or Fintech environment, and will be responsible for strategic partnerships and revenue growth.

Qualifications

• 4+ years in Enterprise Account Management or Customer Success (SaaS / Fintech).
• Experience managing complex enterprise accounts with multi-stakeholders.

Responsibilities

• Build strong relationships with CXOs and enterprise stakeholders.
• Drive upsell and cross-sell through value-led conversations.
• Manage renewals and long-term account growth.

Skills

Enterprise Account Management

Consultative Selling

Strong Executive Presence

Data-Driven Mindset

Job description

Overview

We’re looking for an Enterprise Key Account Manager who can farm, expand, and strengthen high-value accounts through consultative, insight‑led engagement.

Responsibilities

• Build strong relationships with CXOs, Finance Heads, and enterprise stakeholders
• Understand client workflows and position FinKraft as a strategic partner
• Drive upsell and cross‑sell through value‑led conversations
• Create business cases, ROI narratives, and expansion proposals
• Lead Quarterly Business Reviews (QBRs) with data‑backed insights
• Manage renewals, negotiations, and long‑term account growth
• Turn satisfied customers into advocates and referral partners

Requirements

• 4+ years in Enterprise Account Management / Customer Success (SaaS / Fintech)
• Strong exposure to finance, GST, compliance, invoicing, or ERP ecosystems
• Proven ability to grow accounts through consultative selling
• Strong executive presence — comfortable with CFOs and finance teams
• Data‑driven mindset with experience building ROI and impact narratives
• Experience managing complex, multi‑stakeholder enterprise accounts
• Own and grow strategic enterprise relationships
• High visibility role with direct leadership interaction
• Real impact on revenue growth and customer advocacy
• Fast‑growing SaaS environment with strong product‑market fit