Key Account Manager - Marketplaces

Growth Heist; Mumbai; Vor Ort; INR 800.000 - 1.600.000; Vollzeit

Zusammenfassung

Growth Heist is hiring a Marketplace Account Manager to manage relationships with major marketplaces like Amazon, Flipkart and Swiggy Instamart. You will be the primary contact for marketplace managers and buying teams, drive PO growth, and coordinate cross-functionally to optimize listings, campaigns and seasonal plans.

You will track stock readiness, manage pricing and margins, and prepare regular business reviews.

Qualifikationen

• 2–5 years in marketplace/account management or e-commerce KAM.
• Hands-on with Amazon, Flipkart and/or quick-commerce platforms (mandatory).
• Experience in PO acquisition and replenishment discussions (preferred).
• Background in consumer electronics, mobile accessories, IT peripherals, FMCG or D2C (preferred).

Aufgaben

• Manage end-to-end relationships with Amazon, Flipkart and Swiggy Instamart.
• Primary contact for marketplace account managers, category managers and buying teams.
• Secure and increase POs and improve PO frequency.
• Drive new SKU listings, deals, campaigns, promotions and seasonal plans.
• Coordinate with internal sales, supply chain, warehouse, finance, catalog and marketing teams.
• Track stock readiness, fill rates, stock-outs, pending orders, claims and returns; resolve issues.
• Prepare weekly and monthly business reviews for each marketplace.
• Identify opportunities for range expansion, better placement and higher revenue.
• Maintain discipline on pricing, margins, promotions and settlements.
• Monitor competition, pricing and marketplace trends.

Kenntnisse

Relationship management

Negotiation

Follow-up & communication

Marketplace business models

Data-driven mindset

Tools

Excel

Google Sheets

Jobbeschreibung

Key Responsibilities:

• Manage end-to-end relationships with Amazon, Flipkart and Swiggy Instamart
• Be the primary contact for marketplace account managers, category managers and buying teams
• Secure and increase POs, and improve PO frequency
• Drive new SKU listings, deals, campaigns, promotions and seasonal plans
• Coordinate with internal sales, supply chain, warehouse, finance, catalog and marketing teams
• Track stock readiness, fill rates, stock-outs, pending orders, claims and returns, and resolve issues proactively
• Prepare weekly and monthly business reviews for each marketplace
• Identify opportunities for range expansion, better placement and higher revenue
• Maintain discipline on pricing, margins, promotions and settlements
• Monitor competition, pricing and marketplace trends

Requirements:

• 2 to 5 years of experience in marketplace account management or e-commerce key account management
• Hands-on experience with Amazon, Flipkart and/or quick-commerce platforms (mandatory)
• Experience in getting POs and handling replenishment discussions (preferred)
• Background in consumer electronics, mobile accessories, IT peripherals, FMCG or D2C (preferred)

Skills:

• Strong relationship management and negotiation skills
• Excellent follow-up and communication
• Good understanding of Amazon, Flipkart and quick-commerce business models
• Strong Excel / Google Sheets and reporting skills
• Data-driven, ownership mindset, comfortable in a fast-paced, target-driven environment