Key Account Manager - Ecommerce

Honasa Consumer Ltd.; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Honasa Consumer Limited, a fast-growing Beauty & Personal Care company, is looking for an experienced E-commerce Account Manager to drive growth across Amazon, Flipkart, Myntra and other platforms. You will own P&L at account level, plan budgets, monitor margins and optimize promotions.

You will collaborate with marketing, finance and supply chain to develop sales plans, forecast demand and maintain catalog accuracy, pricing and content quality while tracking GMV and sell-through.

Qualifications

• Bachelor's degree in Business Administration, Commerce, Marketing or related field; MBA preferred.
• 3–6 years of experience in e-commerce account management, marketplace operations or online business management.
• Experience managing platforms such as Amazon, Flipkart, Myntra and other leading marketplaces.
• Experience in beauty, personal care, skincare or relevant D2C categories is an advantage.
• Strong understanding of P&L management, profitability analysis and commercial planning.
• Hands-on experience in marketplace operations, sales planning and inventory management.
• Proficiency in MS Excel, data analysis, sales reporting and business dashboards.
• Excellent communication, negotiation and cross-functional coordination skills.

Responsibilities

• Manage end-to-end business operations and account growth across e-commerce marketplaces.
• Drive monthly, quarterly and annual sales targets.
• Own account-level P&L, revenue planning and profitability.
• Monitor margins, commissions, discounts and promotional spends.
• Identify opportunities to improve profitability and drive growth.
• Manage day-to-day marketplace operations including catalog management and pricing.
• Coordinate with supply chain for inventory replenishment and demand forecasting.
• Prepare sales reports, dashboards and periodic reviews.
• Track metrics like GMV, net sales and forecast accuracy.
• Collaborate with marketing on campaigns and product visibility.
• Coordinate with finance for invoicing and reconciliations.

Skills

E-commerce mgmt

Marketplace ops

Sales planning

Data analysis

P&L management

Cross-functional work

Education

Bachelor's degree in Business Admin

MBA

Tools

MS Excel

Job description

Honasa Consumer Limited is a fast-growing Beauty & Personal Care company with a portfolio of leading brands, including Mamaearth, The Derma Co., Aqualogica and BBlunt. The company focuses on innovative products, consumer-centric propositions, D2C marketing and e-commerce growth.

• Manage end-to-end business operations and account growth across e-commerce marketplaces such as Amazon, Flipkart, Myntra and other online platforms.
• Drive monthly, quarterly and annual sales targets to ensure consistent business growth.
• Own account-level P&L, revenue planning, contribution margins and profitability.
• Monitor gross margins, platform commissions, discounts, promotional spends, returns and operational costs.
• Identify opportunities to improve profitability, optimize costs and drive sustainable growth.
• Manage day-to-day marketplace operations, including catalogue management, product listings, pricing and content accuracy.
• Develop sales plans, demand forecasts and inventory replenishment strategies in coordination with supply chain teams.
• Monitor SKU-level performance, stock availability, sell-through, stock-outs and inventory health.
• Plan and execute marketplace promotions, seasonal sales, brand campaigns and new product launches.
• Coordinate with marketplace category and account management teams to drive business performance and resolve operational issues.
• Analyse sales trends, category performance, competitor activities, pricing and consumer behaviour to identify growth opportunities.
• Collaborate with marketing teams on campaign planning, product visibility, promotional calendars and brand growth initiatives.
• Prepare sales reports, business dashboards, forecasts and periodic business reviews.
• Track key business metrics, including GMV, net sales, average selling price, contribution margin and forecast accuracy.
• Coordinate with finance teams on invoicing, commercial reconciliations, claims and profitability reporting.
• Work cross-functionally with marketing, finance, supply chain and category teams to ensure seamless business operations.

Qualifications & Experience

• Bachelor's degree in Business Administration, Commerce, Marketing or a related field. MBA preferred.
• 3–6 years of experience in e-commerce account management, marketplace operations or online business management.
• Experience managing platforms such as Amazon, Flipkart, Myntra and other leading e-commerce marketplaces.
• Experience in beauty, personal care, skincare, cosmetics or relevant D2C categories is an advantage.
• Strong understanding of P&L management, profitability analysis, contribution margins and commercial planning.
• Hands-on experience in marketplace operations, sales planning, demand forecasting and inventory management.
• Understanding of marketplace commissions, discount structures, promotional spends and pricing strategies.
• Experience managing marketplace campaigns, sale events, product launches and catalogue operations.
• Proficiency in MS Excel, data analysis, sales reporting and business dashboards.
• Strong analytical skills and commercial acumen.
• Excellent communication, negotiation, stakeholder management and cross-functional coordination skills.
• Ability to manage multiple priorities while driving business growth and maintaining account profitability.