Key Account Manager

ESP Engineered; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

ESP Engineered is seeking a dedicated Account Manager to oversee strategic enterprise accounts in Mumbai, India. This role requires a strong focus on driving deal closures, managing customer experiences, and leading complex proposals.

The ideal candidate will have robust enterprise relationship skills and the ability to mentor junior team members. You will be pivotal in achieving high-value deals while ensuring effective account planning and lifecycle management.

Qualifications

• Strong enterprise relationship depth.
• Ability to drive complex RFP cycles.
• Experience in leading multi-solution proposals.

Responsibilities

• Manage strategic accounts and drive large deal closures.
• Lead complex pursuits like RFP/RFI responses.
• Build multi-year account plans for lifecycle optimization.

Job description

About Comprint Tech Solutions

Comprint Tech Solutions (CTS) is an enterprise IT infrastructure and IT asset lifecycle company. We serve enterprises and channel partners across servers, storage, networking, end-user compute, and enterprise spares. Beyond procurement, we run lifecycle businesses that include rentals and leasing (device-as-a-service), refurbished hardware supply, annual maintenance and support services, and responsible ITAD/e-waste processing with compliance documentation. Our focus is to make IT infrastructure commercially viable, scalable, and supportable over the full asset lifecycle - not just at the point of sale.

Role Summary

You will manage strategic enterprise accounts and high-value opportunities with full ownership of revenue, margin, and customer experience. This role demands strong enterprise relationship depth, ability to drive complex RFP cycles, lead multi-solution proposals, and mentor junior sellers.

Key Responsibilities

• Own strategic accounts and drive large deal closures across enterprise infrastructure and lifecycle services.
• Lead complex pursuits: RFP/RFI responses, technical-commercial alignment, OEM coordination, and executive stakeholder management.
• Build multi-year account plans driven by refresh cycles, lifecycle optimization, and expansion opportunities.
• Drive cross-BU selling: rentals/leasing models, refurbishment refresh programs, spares/EOL continuity plans, and ITAD/e-waste compliance engagement.
• Negotiate commercials, structure terms, and secure internal approvals while protecting margin and delivery feasibility.
• Lead governance: QBRs with customers, internal deal reviews, and forecasting for leadership reporting.
• Mentor and coach fresher/mid KAMs on enterprise selling, account planning, and commercial discipline.
• Partner with marketing/product teams to build vertical-specific playbooks and case studies.
• Consistent closure of high-value deals with strong margin and collections hygiene.
• Expansion within strategic accounts via multi-line attachment.
• Improved sales maturity through mentorship and process enforcement.