Key Account Manager

Ambak

Mumbai

On-site

INR 1,200,000 - 2,000,000

Full time

45 hours ago
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Job summary

Ambak is seeking a results-driven professional to manage 10-12 HFC/NBFC/lender accounts across onboarding, operations and growth. The role focuses on strengthening relationships with Business, Credit and Operations stakeholders while driving disbursement growth through funnel optimization and faster TAT.

The position requires ownership of lender onboarding, API integrations, SOPs and go-live execution, with ongoing tracking of SLA/TAT, sanctions, disbursements and portfolio performance.

Responsibilities

  • Manage 10-12 HFC/NBFC/lender accounts across onboarding, operations and growth.
  • Build and manage relationships with Business, Credit and Operations stakeholders.
  • Drive disbursement growth through funnel conversion, product adoption and faster TAT.
  • Own lender onboarding, API integrations, SOPs and go-live execution.
  • Track SLA/TAT, sanctions, disbursements, rejections and portfolio performance.
  • Conduct monthly/quarterly business reviews and drive issue resolution.
  • Identify growth opportunities, new segments and commercial expansion within accounts.
  • Own account forecasts, targets, dashboards and performance plans.
  • Drive escalations, process improvements and cross-functional execution.

Job description


  • Manage 10-12 HFC/NBFC/lender accounts across onboarding, operations and growth.

  • Build and manage relationships with Business, Credit and Operations stakeholders.

  • Drive disbursement growth through funnel conversion, product adoption and faster TAT.

  • Own lender onboarding, API integrations, SOPs and go-live execution.

  • Track SLA/TAT, sanctions, disbursements, rejections and portfolio performance.

  • Conduct monthly/quarterly business reviews and drive issue resolution.

  • Identify growth opportunities, new segments and commercial expansion within accounts.

  • Own account forecasts, targets, dashboards and performance plans.

  • Drive escalations, process improvements and cross-functional execution.
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