Key Account Manager

Zoho; Bangalore Rural; Presencial; INR 1.500.000 - 2.100.000; Jornada completa

Descripción de la vacante

Arting Digital Private Limited in Bangalore North is seeking a Key Account Manager with 4–8 years of experience in B2B account management, customer success with revenue targets, or client-facing sales.

You will own relationships with assigned accounts, drive upsell and expansion, manage renewals, conduct QBRs, and coordinate with delivery teams to ensure outcomes.Experience with US-based clients and HubSpot CRM is a plus.

Formación

• 4–8 years of experience in B2B Account Management, Customer Success with revenue targets, or Client-facing Sales.
• Proven experience in expansion/upsell revenue, not just account retention.
• Strong consultative selling and discovery skills.
• Comfortable selling multiple services/solutions.
• Experience working with senior decision-makers, preferably US-based clients.
• Strong commercial communication and negotiation skills.
• Excellent CRM discipline; HubSpot experience is a plus.

Responsabilidades

• Own relationships and act as the primary point of contact for assigned accounts.
• Build strong relationships with key decision-makers and stakeholders.
• Conduct structured discovery to understand customer goals, processes, challenges, and success metrics.
• Identify upsell, cross-sell, and expansion opportunities within existing accounts.
• Own the renewal process and proactively manage at-risk accounts.
• Conduct account reviews/QBRs with customers and track business outcomes.
• Manage opportunities from discovery through commercial discussions.
• Maintain accurate account, opportunity, contact, and renewal information in HubSpot.
• Collaborate with delivery teams to ensure customer expectations are met.
• Forecast portfolio revenue and maintain a healthy expansion pipeline.

Conocimientos

Sales

International sales

Business development

End-to-end sales

B2B

Customer Success with revenue targets

Client-facing Sales

Herramientas

HubSpot

Descripción del empleo

Arting Digital Private Limited | Full time

Key Account Manager

Bangalore North, India | Posted on 09/23/2026

Skill set: Sales, International sales, Business development, end-to-end sales, B2B, Customer Success with revenue targets, or Client-facing Sales .

Key Responsibilities

• Own relationships and act as the primary point of contact for assigned accounts.
  
• Build strong relationships with key decision-makers and stakeholders.
  
• Conduct structured discovery to understand customer goals, processes, challenges, and success metrics.
  
• Identify upsell, cross-sell, and expansion opportunities within existing accounts.
  
• Own the renewal process and proactively manage at-risk accounts.
  
• Conduct account reviews/QBRs with customers and track business outcomes.
  
• Manage opportunities from discovery through commercial discussions.
  
• Maintain accurate account, opportunity, contact, and renewal information in HubSpot.
  
• Collaborate with delivery teams to ensure customer expectations are met.
  
• Forecast portfolio revenue and maintain a healthy expansion pipeline.
  

Requirements

• 4–8 years of experience in B2B Account Management, Customer Success with revenue targets, or Client-facing Sales .
  
• Proven experience in expansion/upsell revenue , not just account retention.
  
• Strong consultative selling and discovery skills.
  
• Comfortable selling multiple services/solutions.
  
• Experience working with senior decision-makers, preferably US-based clients.
  
• Strong commercial communication and negotiation skills.
  
• Excellent CRM discipline; HubSpot experience is a plus.
  

Preferred

• SaaS, Marketing Services, or GTM experience.
  
• Experience conducting QBRs / structured account reviews .
  
• Experience managing renewals and expansion across a portfolio.