Account Manager

Weekday 1; India; Remote; INR 700,000 - 1,000,000; Full time

Benefits offered by this job

Remote-first

Performance incentives

Growth opportunities

Job summary

Weekday 1 is seeking an Account Manager in India (remote) to manage a portfolio of 40-50 active clients, driving retention and revenue growth. You will partner with business owners and teams to identify challenges and deliver measurable outcomes across onboarding, coaching, and strategic reviews.

The role requires 2-6 years in account management or related fields, with EdTech or SaaS experience preferred. A remote-first, high-performance environment offers growth opportunities and performance

Qualifications

• Bachelor's degree required; MBA preferred.
• 2-6 years of experience in Account Management, Sales, Customer Success, Renewals, Retention, or Client Success.
• Experience in EdTech, digital marketing, consulting, coaching, SaaS, or other client-focused environments is preferred.
• Strong combination of consultative selling and customer relationship management skills.
• Excellent verbal and written communication skills with strong presentation and public-speaking abilities.
• Strong stakeholder management, coordination, and multitasking capabilities.
• Commercially oriented with the ability to identify revenue and expansion opportunities within existing accounts.
• Proactive, competitive, and growth-oriented mindset with a strong focus on achieving measurable outcomes.
• Immediate availability is preferred.

Responsibilities

• Manage a portfolio of 40-50 active clients with strong engagement and retention.
• Build trusted relationships with business owners and stakeholders as primary contact.
• Lead onboarding, support, coaching, and performance reviews to achieve objectives.
• Identify client challenges and recommend solutions and resources.
• Analyze client sales funnels to spot gaps, leakage, and growth opportunities.
• Drive renewals, upgrades, retention, and expansion through consultative engagement.
• Aim for monthly revenue and account growth targets.
• Coordinate with SMEs and fulfillment teams for seamless service delivery.
• Monitor account health and address churn risks proactively.
• Maintain accurate client records and plans; report progress.
• Participate in team events and occasional travel as needed.

Skills

Lead Generation

Consultative Selling

Customer Relationship Management

Education

Bachelor's degree

MBA

Job description

This role is for one of Weekday's clients
Min Experience: 2+ years
Location: India, Remote (India)
JobType: full-time

We are looking for a high-performing Account Manager to manage and grow a portfolio of clients in a fast-paced, performance-driven environment. This role goes beyond traditional customer success, with a strong focus on client retention, revenue growth, relationship management, and measurable business outcomes.

As a strategic partner to 40-50 active client businesses, you will work closely with business owners and their teams to identify challenges, implement effective solutions, improve performance, and drive long-term client success.

Requirements

Key Responsibilities

• Manage a portfolio of 40-50 active clients, ensuring strong engagement, satisfaction, retention, and business outcomes.
• Build trusted relationships with business owners and key stakeholders while acting as their primary point of contact.
• Conduct onboarding, support, coaching, and performance review sessions to help clients achieve their business objectives.
• Understand client challenges and recommend appropriate solutions, resources, and subject matter experts.
• Analyze client sales funnels and business processes to identify performance gaps, revenue leakage, and growth opportunities.
• Drive renewals, upgrades, retention, and expansion opportunities through proactive account management and consultative engagement.
• Achieve assigned monthly revenue and account growth targets.
• Collaborate with Subject Matter Experts and internal fulfillment teams to ensure seamless service delivery and strong client experiences.
• Monitor account health and proactively address risks related to churn, cancellations, or declining performance.
• Maintain strong performance metrics, including low cancellation/refund rates and healthy client retention.
• Maintain accurate client records, account plans, follow-ups, and performance updates.
• Participate in team events and occasional business travel as required.

Requirements

• Bachelor's degree required; MBA or relevant postgraduate qualification preferred.
• 2-6 years of experience in Account Management, Sales, Customer Success, Renewals, Retention, or Client Success.
• Experience in EdTech, digital marketing, consulting, coaching, SaaS, or other client-focused environments is preferred.
• Strong combination of consultative selling and customer relationship management skills.
• Excellent verbal and written communication skills with strong presentation and public-speaking abilities.
• Strong stakeholder management, coordination, and multitasking capabilities.
• Commercially oriented with the ability to identify revenue and expansion opportunities within existing accounts.
• Proactive, competitive, and growth-oriented mindset with a strong focus on achieving measurable outcomes.
• Ability to work effectively in a high-pressure, target-driven environment.
• Strong ownership, problem-solving, and continuous-learning mindset.
• Immediate availability is preferred.

Why Join

• Remote-first environment with flexibility to work from anywhere.
• Opportunity to work with a rapidly growing organization and a diverse portfolio of businesses.
• Performance-linked incentives with strong earning potential.
• Direct impact on client growth, revenue, and business outcomes.
• High-ownership culture that rewards initiative, accountability, and continuous improvement.

Must-Have Skills

• Lead Generation
• Consultative Selling

Good-to-Have Skills

• Sales
• Communication
• Client Relations