Junior ServiceNow Developer

SoftProdigy; Chennai District, Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

SoftProdigy is seeking a skilled ServiceNow Developer to support configuration, development, testing, and maintenance of the ServiceNow platform in an Agile environment. The role requires hands-on administration, ITSM knowledge, JavaScript proficiency, Flow Designer usage, and strong reporting capabilities.

You will configure applications, automate workflows, write scripts, test changes, and maintain documentation while collaborating with cross-functional teams to deliver platform enhancements.

Qualifications

• 4-7 years of relevant professional experience in ServiceNow development and administration.
• Hands-on experience with ServiceNow administration and platform configuration.
• Proficiency in JavaScript and ServiceNow scripting fundamentals.
• Experience with Flow Designer and workflow automation.
• Knowledge of ServiceNow reporting, dashboards, and data visualization.

Responsibilities

• Support ServiceNow platform administration, configuration, and maintenance.
• Configure and maintain ServiceNow applications and ITSM processes.
• Develop and maintain automated workflows using ServiceNow Flow Designer.
• Write and maintain JavaScript for platform customizations and business requirements.
• Assist with functional testing, troubleshooting, debugging, and defect resolution.
• Create and maintain reports and dashboards to support business and operational requirements.
• Prepare and maintain technical documentation, configuration records, and test documentation.
• Participate in Agile ceremonies, sprint planning, daily stand-ups, and other team activities.
• Support application deployments and releases, following established change management and deployment processes.
• Collaborate with business stakeholders, developers, and QA teams to deliver platform enhancements.

Skills

ServiceNow Administration

ITSM

JavaScript

Flow Designer

Reporting

Agile

SDLC

Documentation

Testing

Deployment

Job description

Job Summary

We are looking for a skilled ServiceNow Developer to support the configuration, development, testing, and maintenance of the ServiceNow platform. The ideal candidate should have hands-on experience with ServiceNow Administration, IT Service Management (ITSM), JavaScript, Flow Designer, and Reporting.

The role involves platform configuration, workflow automation, scripting, testing, documentation, and deployment activities while collaborating with cross-functional teams in an Agile environment.

Key Responsibilities

• Support ServiceNow platform administration, configuration, and maintenance.
• Configure and maintain ServiceNow applications and ITSM processes.
• Develop and maintain automated workflows using ServiceNow Flow Designer.
• Write and maintain JavaScript for platform customizations and business requirements.
• Assist with functional testing, troubleshooting, debugging, and defect resolution.
• Create and maintain reports and dashboards to support business and operational requirements.
• Prepare and maintain technical documentation, configuration records, and test documentation.
• Participate in Agile ceremonies, sprint planning, daily stand-ups, and other team activities.
• Support application deployments and releases, following established change management and deployment processes.
• Collaborate with business stakeholders, developers, and QA teams to deliver platform enhancements.

Required Skills

• Hands-on experience with ServiceNow Administration and platform configuration.
• Good understanding of ServiceNow ITSM modules and processes.
• Proficiency in JavaScript and ServiceNow scripting fundamentals.
• Experience with ServiceNow Flow Designer and workflow automation.
• Knowledge of ServiceNow reporting, dashboards, and data visualization.
• Experience with testing, debugging, and issue resolution.
• Understanding of Agile methodologies and software development lifecycle (SDLC).
• Familiarity with technical documentation and deployment processes.
• Strong analytical, problem-solving, and communication skills.

Experience and Qualifications

• 4-7 years of relevant professional experience in ServiceNow development and administration.
• Practical experience supporting ServiceNow configuration, automation, scripting, and reporting activities.
• Ability to work collaboratively in an Agile delivery environment