Junior IT Administrator

Learnfly; Gurugram District; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Opportunity to work in a growing global IT services organization

Hands-on exposure to various IT tools and systems

Job summary

Learnfly is looking for a Junior IT Administrator based in Gurugram. This role involves managing IT support tasks including desktop/laptop support and Microsoft 365 administration.

The ideal candidate will have 1-3 years of experience and a Bachelor's degree in IT or related fields. Responsibilities include troubleshooting technical issues, managing user accounts, and assisting with firewall and IT security tasks.

This position will be on-site and offers a collaborative work environment.

Qualifications

• 1-3 years of hands-on IT administration or desktop support experience.
• Strong working knowledge of Windows OS, Microsoft 365, and Active Directory.
• Good communication skills and a service-oriented approach.

Responsibilities

• Provide day-to-day desktop, laptop, printer, and peripheral support.
• Troubleshoot hardware, software, and network issues.
• Manage Microsoft 365 services including Outlook and Teams.

Skills

Windows OS

Microsoft 365

Active Directory

IT security practices

Troubleshooting

Education

Bachelor's degree in Information Technology or related field

Tools

Microsoft Intune

Sophos firewall

WordPress

HTML/CSS

Canva

Job description

Junior IT Administrator

Location: Gurugram, Sector 74A
Employment Type: Full-Time
Experience Required: 1-3 Years
Work Mode: On-site / Office-based

Working Hours: US Shift (7 PM to 4 AM IST)

Role Overview

The IT Administrator will be responsible for supporting end users, managing desktops/laptops, handling Microsoft 365 and Active Directory administration, supporting Intune‑based device management, and assisting with firewall, VPN, and IT security‑related tasks.

The ideal candidate should be comfortable working in a fast‑paced office environment, resolving technical issues independently, and supporting employees across hardware, software, email, network, and collaboration tools.

Exposure to WordPress, basic HTML/CSS, and design tools such as Canva or Photoshop will be considered an added advantage.

Key Responsibilities

IT Support & System Administration

• Provide day‑to‑day desktop, laptop, printer, and peripheral support to end users.
• Troubleshoot hardware, software, operating system, network, Outlook, and Microsoft 365 issues.
• Install, configure, patch, and maintain Windows desktops and laptops.
• Assemble PCs, upgrade hardware, install operating systems, and support system imaging/deployment.
• Manage user onboarding and offboarding from an IT access and device perspective.
• Maintain IT asset inventory, system records, and basic documentation.

Microsoft 365, Active Directory & Intune

• Manage Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive, and Exchange.
• Create, modify, and disable user accounts, groups, permissions, and policies in Active Directory.
• Support Microsoft Intune for device enrollment, compliance, configuration, and basic endpoint management.
• Assist with email setup, Outlook troubleshooting, mailbox access, distribution groups, and MFA‑related support.

Network, Firewall & Security Support

• Support basic firewall administration, preferably with hands‑on experience in Sophos.
• Assist with VPN configuration, access control, firewall policies, and basic rule management.
• Monitor and support endpoint security, patching, device compliance, and IT security best practices.
• Help maintain secure access for users, devices, and internal systems.

Website & Design Support -Preferred, Not Mandatory

• Assist with WordPress website administration, including updates, plugins, and minor content changes.
• Use basic HTML/CSS for page formatting and small website edits.
• Support internal design or marketing tasks using tools such as Canva or Photoshop.

Required Qualifications

• Bachelors degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• 25 years of hands‑on IT administration or desktop support experience.
• Strong working knowledge of Windows OS, PC hardware, Microsoft 365, Active Directory, and Outlook.
• Experience with Microsoft Intune or similar endpoint/device management tools.
• Basic understanding of firewalls, VPN, network troubleshooting, and IT security practices.
• Ability to troubleshoot independently and resolve user issues efficiently.
• Good communication skills and a service‑oriented approach.

Preferred Skills

• Experience with Sophos firewall administration.
• Knowledge of SharePoint, OneDrive, Teams, and Exchange Online administration.
• Experience with PC imaging, deployment tools, and asset management.
• Basic WordPress administration experience.
• Basic HTML/CSS knowledge.
• Familiarity with Canva, Photoshop, or similar design tools.

Key Competencies

• Strong technical troubleshooting ability.
• Good communication and end‑user support skills.
• Ability to prioritize multiple support requests.
• High attention to detail.
• Self‑motivated and proactive.
• Team‑oriented with a strong sense of ownership.
• Security‑conscious approach to IT operations.

Why Join Us

• Opportunity to work in a growing global IT services organization.
• Hands‑on exposure to Microsoft 365, Intune, endpoint management, firewall, and security operations.
• Broad IT administration role with ownership across systems, users, devices, and support processes.
• Collaborative work environment with opportunities to expand technical skills.