Junior Course Coordinator

Chelson Gordon Consultancy Pty; New Town; On-site; INR 300,000 - 600,000; Full time

Job summary

Chelson Gordon Consultancy Pty is seeking a Course Coordinator to support training delivery and academic administration across educational institutions. The role includes coordinating class schedules, assessments, and trainer availability, while ensuring timely communication with students and staff.

You will maintain accurate records, assist with audits, and contribute to continuous improvement of administrative processes and procedures within the program delivery team.

Qualifications

• Experience coordinating training programs and schedules.
• Strong communication with students and staff.
• Ability to maintain accurate records and support audits.

Responsibilities

• Coordinate class schedules, assessments, and training logistics.
• Serve as primary contact for student inquiries and policy information.
• Maintain accurate student records per institutional requirements.
• Prepare attendance, progress, and compliance reports.
• Support audits and implement process improvements.

Skills

Student coordination

Documentation

Reporting

Communication

Compliance

Process improvement

Job description

The Course Coordinator will play a key role in supporting course delivery, training operations, student progression, and academic administration across educational institutions. Responsible for coordinating with trainers, students, academic and administrative teams to ensure smooth course delivery, accurate records, and compliance with institutional requirements.

Key Responsibilities:

1. Course Administration and Coordination:

• Support the delivery of training programs by coordinating class schedules, assessments, training, etc.
• Facilitate communication between students, trainers, assessors in class scheduling changes, trainer availability, assessment submission deadlines, attendance issues, etc.)

2. Student Communication and Progress Monitoring:

• Act as a primary point of contact for student enquiries and provide information regarding course requirements, schedules, policies, and procedures.
• Coordinate with both the students and the Student Support team, facilitating communication, and ensuring appropriate follow-up actions are taken (e.g. email communication, phone calls).

3. Documentation and Record Management:

• Maintain accurate student information in accordance with institutional requirements.

4. Reporting and Compliance Support:

• Prepare reports related to attendance, course progress, student engagement, and compliance requirements.
• Assist with audits, compliance activities, and evidence collection by ensuring records are complete and readily accessible.

5. Continuous Improvement and Operational Support:

• Contribute to continuous improvement activities by identifying administrative process improvements and maintaining relevant records.
• Support the implementation of new procedures, systems, and operational initiatives.