Junior Client Servicing Executive

Coalesce Integrated Brand Solutions L.L.C; Mumbai Suburban; On-site; INR 300,000 - 420,000; Full time

Job summary

Coalesce Integrated Brand Solutions L.L.C is seeking a Junior Client Servicing Executive to support client communication and event coordination. The role involves tracking requirements, following up on deliverables, and assisting the team to ensure a smooth client experience. An events background is preferred and immediate availability would be welcomed.

You will assist with client calls, collect assets, maintain trackers, and help coordinate on-ground events alongside senior team members.

Qualifications

• Clear verbal and written communication skills.
• Strong organisation, attention to detail, and follow-up discipline.
• Ability to work collaboratively and manage assigned deadlines.

Responsibilities

• Assist with client calls, emails, meetings, and routine follow-ups.
• Record client requirements and share clear updates with the relevant teams.
• Collect client artwork, brand assets, approvals, and other required information.
• Maintain account trackers, meeting notes, and delivery schedules.
• Support senior team members with event preparation and on-ground coordination.

Skills

Clear communication

Organised

Attention to detail

Follow-up discipline

Team collaboration

Willingness to learn

Tools

Excel

Google Sheets

Presentation tools

Job description

Role Overview

We are looking for an organised Junior Client Servicing Executive to support client communication and event coordination. The role involves tracking requirements, following up on deliverables, and assisting the team in providing a smooth client experience. An events background is preferred.

Key Responsibilities

• Assist with client calls, emails, meetings, and routine follow-ups.
• Record client requirements and share clear updates with the relevant teams.
• Collect client artwork, brand assets, approvals, and other required information.
• Maintain account trackers, meeting notes, and delivery schedules.
• Support senior team members with event preparation and on-ground coordination.

Required Skills & Qualifications

• Clear verbal and written communication skills.
• Strong organisation, attention to detail, and follow-up discipline.
• Basic knowledge of Excel, Google Sheets, and presentation tools.
• Ability to work collaboratively and manage assigned deadlines.
• Willingness to learn client servicing and event coordination processes.

Preferred (Nice To Have)

• Previous experience or an internship in events, client servicing, or customer coordination.
• Familiarity with exhibitions, conferences, or brand activations.
• Experience maintaining client records or CRM updates.
• Immediate availability to join.