Client Servicing Executive

Janha Consulting Services; Mumbai; On-site; INR 250,000 - 500,000; Full time

Job summary

Janha Consulting Services in Mumbai seeks a dedicated Client Servicing Executive to manage client relationships and oversee successful execution of BTL campaigns and events.

You will communicate with clients, gather requirements, and coordinate with internal teams to ensure timely and on-budget delivery, including creating proposals and reports.

Qualifications

• Strong client servicing and relationship management skills.
• Experience in BTL marketing and event management.
• Excellent communication and interpersonal skills.

Responsibilities

• Serve as the primary point of contact for clients, addressing inquiries and providing updates on project status.
• Collaborate with internal teams to ensure client requirements are met and projects are delivered on time and within budget.
• Assist in planning and execution of BTL campaigns and events, ensuring all aspects are managed efficiently.
• Prepare and present project proposals, reports, and presentations to clients.
• Maintain accurate records of client interactions and project progress.

Skills

Client servicing

BTL marketing

Event management

Communication

Project coordination

Team collaboration

Tools

Design software (JPEG/TIFF/PSD/CDR)

Job description

We are seeking a dedicated and dynamic Client Servicing Executive to join our team in the Mumbai region. The ideal candidate will play a crucial role in managing client relationships and ensuring the successful execution of various projects, particularly in the realms of below-the-line (BTL) marketing and event management. This position requires a proactive individual who can effectively communicate with clients, understand their needs, and deliver exceptional service.

Key Responsibilities

• Serve as the primary point of contact for clients, addressing inquiries and providing updates on project status.
• Collaborate with internal teams to ensure that client requirements are met and projects are delivered on time and within budget.
• Assist in the planning and execution of BTL marketing campaigns and events, ensuring all aspects are managed efficiently.
• Prepare and present project proposals, reports, and presentations to clients.
• Maintain accurate records of client interactions and project progress.
• Utilize design software such as JPEG, TIFF, PSD, and CDR to assist in the creation of marketing materials as needed.

Required Skills

• Strong client servicing skills with a focus on relationship management.
• Experience in BTL marketing and event management.
• Proficiency in design software including JPEG, TIFF, PSD, and CDR.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment and manage multiple projects simultaneously.

If you are passionate about client servicing and have a knack for event management, we encourage you to apply for this exciting opportunity to contribute to our growing team.

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