Jr. Operations Executive

Dezy (Smiles.ai) - Dental, made easy.; Bengaluru; On-site; INR 450,000 - 700,000; Full time

Job summary

Dezy (Smiles.ai) - Dental, made easy. is seeking an operations coordinator to support 20+ clinics across Bengaluru, handling trolley deliveries, cash collections, vendor management, and issue resolution with internal teams.

The role ensures timely deposits, smooth service delivery, and compliance through daily reviews. You will liaise with landlords, manage leases, BMW/general waste pickups, and monitor EOD reports and CCTV systems to maintain smooth clinical operations.

Responsibilities

• Manage office assistants to ensure timely trolley deliveries and the collection of cash/checks from clinics and patients’ homes, ensuring proper bank deposits.
• Provide immediate support to 20+ clinics for all operational issues.
• Coordinate with multiple vendors to ensure smooth service delivery.
• Work closely with internal teams (IT, vendor services, payments, etc.) to resolve clinic-related issues.
• Verify and validate vendor bills, negotiate pricing when necessary, and coordinate with the finance team for timely payments.
• Collect and review travel reimbursement claims for doctors and staff for accuracy before submission.
• Liaise with landlords regarding clinic issues, monitor lease agreements, and coordinate renewals.
• Ensure timely biomedical waste (BMW) and general waste pickups, and manage service agreements.
• Manage the timely payment of electricity and internet bills from Finance team.
• Regularly update clinical teams on the status of issue resolutions.
• Monitor clinic opening/closing times and ensure End-of-Day (EOD) reports are submitted.
• Monitor CCTV systems daily for compliance and proper functioning.
• Identify and negotiate with new local vendors for infrastructure or medical requirements.

Job description

• Manage office assistants to ensure timely trolley deliveries and the collection of cash/checks from clinics and patients’ homes, ensuring proper bank deposits.
• Provide immediate support to 20+ clinics for all operational issues.
• Coordinate with multiple vendors to ensure smooth service delivery.
• Work closely with internal teams (IT, vendor services, payments, etc.) to resolve clinic-related issues.
• Verify and validate vendor bills, negotiate pricing when necessary, and coordinate with the finance team for timely payments.
• Collect and review travel reimbursement claims for doctors and staff for accuracy before submission.
• Liaise with landlords regarding clinic issues, monitor lease agreements, and coordinate renewals.
• Ensure timely biomedical waste (BMW) and general waste pickups, and manage service agreements.
• Manage the timely payment of electricity and internet bills from Finance team.
• Regularly update clinical teams on the status of issue resolutions.
• Monitor clinic opening/closing times and ensure End-of-Day (EOD) reports are submitted.
• Monitor CCTV systems daily for compliance and proper functioning.
• Identify and negotiate with new local vendors for infrastructure or medical requirements.