Job Opportunity - Guests Relations Executive - Pune.

A2z Online Services; Pune District; On-site; INR 350,000 - 600,000; Full time

Job summary

Panchshil Realty in Pune West seeks a Guest Relations Executive to manage guest experiences and support event engagements across premium assets. You will ensure hospitality standards, coordinate VIP visits, and assist in hosting corporate events at multiple sites in Pune West.

The role requires 3-5 years of experience in hospitality or client experience roles, with strong communication and on-ground execution capabilities. This is a full-time contract role offering multi-site responsibilities.

Qualifications

• Graduate with 4+ years in hospitality, guest relations or events.
• Experience in corporate hospitality or experiential events preferred.
• Strong client handling and relationship-building skills.

Responsibilities

• Manage end-to-end guest, tenant, and visitor interactions across multiple assets.
• Deliver hospitality standards aligned with premium corporate environments.
• Coordinate VIP visits, corporate walkthroughs, and hosted experiences.
• Assist in hosting corporate events, brand activations, and business gatherings at sites.
• Identify, engage, and coordinate with potential clients for on-site events.
• Act as single point of contact for event coordination during site visits.
• Manage front-end operations including reception, visitor movement, and site presentation.
• Coordinate with facilities, security, housekeeping, and vendors for event readiness.
• Oversee asset presentation, amenities, and experience zones during events.
• Handle tenant and event-related queries with timely resolution.
• Maintain visitor logs, event MIS, feedback records, and site dashboards.

Skills

Guest relations

Event coordination

Client handling

Multi-site management

Communication

Education

Graduate

Job description

Position: Guest Relations Executive. Location: Pune, Maharashtra (Pune West Multiple Sites) Experience Required: 3-5 Years Industry: Real Estate / Hospitality

Role: Contract, Full-time role.

About the Role

As a Guest Relations Executive at Panchshil Realty, you will play a key role in managing guest experience and supporting event-related client engagements across premium commercial and IT park assets in Pune West. This role combines hospitality excellence, event coordination support, and front-end asset handling to ensure seamless execution of client visits, corporate events and experiential engagements at multiple sites.

What You Will Do

Guest Experience & Hospitality

• Manage end-to-end guest, tenant, and visitor interactions across multiple commercial assets.
• Deliver consistent hospitality standards aligned with premium corporate and IT park environments.
• Coordinate VIP visits, corporate walkthroughs, and hosted experiences.

Event Client Support & Coordination

• Support internal teams in hosting corporate events, brand activations, and business gatherings at sites.
• Assist in identifying, engaging, and coordinating with potential clients for on-site events and experiences.
• Act as the single point of contact for event-related client coordination during site visits and executions.

Asset & Site Handling

Manage front-end operations including reception, visitor movement, and site presentation.

• Coordinate with facilities, security, housekeeping, and vendors to ensure event readiness and smooth execution.
• Oversee asset presentation, amenities, and experience zones during events.

Coordination & Reporting

• Handle tenant and event-related queries, ensuring timely resolution and follow-ups.
• Maintain visitor logs, event MIS, feedback records, and site-wise experience dashboards.

What You Bring

• Graduate with 48 years of experience in hospitality, guest relations, corporate events, or client experience roles.
• Exposure to event coordination, corporate hospitality, or experiential marketing is preferred.
• Strong client-handling and relationship-building skills focused on service and experience delivery.
• Ability to manage multiple sites and support event activity across Pune West locations.
• Excellent communication, coordination, and on-ground execution capabilities.
• Professional demeanor with a high service-orientation mindset.

Why Panchshil Realty?

• Be part of a premium real estate brand known for experiential commercial assets.
• Gain exposure to high-end corporate events and client engagements across landmark properties.
• Work in a hospitality-driven, client-centric environment with multi-site responsibility and growth potential.