Job Opening For Desktop/Network Engineer L1 - Gurgaon

Team Computers

Gurugram District

In loco

INR 300.000 - 420.000

Tempo pieno

3 giorni fa

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Descrizione del lavoro

Team Computers in Gurgaon is seeking an L1 Support Engineer with 1+ year of experience to diagnose hardware faults, install OS, support office software, and manage IT peripherals.

You will handle network basics, cabling, ticketing, and user account issues, working with LAN/WAN, routers, switches, and coordinating with vendors to maintain uptime.

Competenze

Hands-on hardware fault diagnosis and repair.

Mansioni

Troubleshoot LAN/WAN, Wi-Fi, Internet connectivity.

Conoscenze

Hardware diagnostics

OS installation & repair

Software support (Office apps)

Outlook and email clients

Network cabling basics

Ticketing tools

User account management

IT asset management

LAN/WAN concepts

Remote desktop tools

Strumenti

Ticketing software

Remote desktop tools

LAN/WAN hardware

Descrizione del lavoro

Role : L1 Support Engineer

Location: Gurgaon

Exp: 1+ years

Hardware fault diagnosis & isolation on desktops / laptops.
Installation and OS Support - Repair / Re-Installation or fresh Installation
Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications
Knowledge of network cable color coding & cross-cable (crossover) crimping
Ticketing tool usage
Network cable crimping and punching
Provide L1/L2 technical support for desktops, laptops, printers, scanners, and other IT peripherals..
Perform software installation, configuration, patching, and troubleshooting.
Manage user accounts, system configurations, and access-related issues.
Maintain IT assets and update hardware/software inventory.
Log, track, and resolve incidents through the ticketing tool.

Network Support:

Troubleshoot LAN/WAN, Wi-Fi, Internet, and network connectivity issues.
Basic configuration and troubleshooting of switches, routers, access points, and firewalls.
Perform LAN cable testing, crimping, punching, and patch-panel-related activities.
Understand IP addressing, TCP/IP, DNS, DHCP, VPN, VLAN, and basic routing/switching concepts.
Coordinate with ISP and network vendors for connectivity-related issues.
Monitor network availability and elevate critical issues to the Network/IT team.