Desktop Support Engineer

Xpressbees; Hyderabad, Gurgaon, Surat; On-site; INR 300,000 - 520,000; Full time

Job summary

Xpressbees is seeking a Desktop Support Engineer (Contractual) to join the IT Infra team. The role involves designing, implementing, maintaining, and supporting our growing network infrastructure across Surat, Gurgaon, and Hyderabad.

You will work with a systems engineering team to design scalable, highly available network architectures that meet business objectives and SLAs. Prior IT Infra experience is essential.

Qualifications

• 1+ years of experience in network or IT infrastructure.
• Bachelor's degree or higher in IT, Computer Science, or related field.

Responsibilities

• Configure and install network devices and services (routers, switches, firewalls, VPN).
• Perform network maintenance and upgrades including patches and security configurations.
• Monitor performance and ensure system availability and reliability.
• Monitor resource utilization, trends, and capacity planning.
• Provide Level-2/3 support and troubleshoot issues.
• Adhere to change management policies for network changes.
• Collaborate with security team on tools, policies, and procedures.

Skills

IT Infra background

Network troubleshooting

Education

Any Graduate/PG

Tools

Routers

Firewalls

Job description

Designation: Desktop Support Engineer (Contractual)

Department: IT Infra

Location: Surat, Gurgaon, Hyderabad

Experience: 1-4 Years

Role Description: We are looking for a Network Engineer to design, implement, maintain, and support our growing network infrastructure.

You will be part of a systems engineering team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs.

Duties/Responsibilities:

• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
• Monitor performance and ensure system availability and reliability
• Monitor system resource utilization, trending, and capacity planning
• Provide Level-2/3 support and troubleshooting to resolve issues
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
• Select and implement security tools, policies, and procedures in conjunction with the companys security team Required Skills/Abilities: The candidate must be from IT Infra Background.
• Must have at least 1+ years similar field experience Education

Qualifications: -

• Any Graduate/PG