Java Production Support Engineer | Remote | Jobs In India

DigitalXNode

Hyderabad

Remote

INR 1,200,000 - 1,500,000

Full time

19 hours ago

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Job summary

DigitalXnode is seeking an experienced Java Production Support professional to diagnose issues, support deployments, and work with cross-functional teams on enterprise applications. The role emphasizes strong troubleshooting and root-cause analysis, with delivery-focused collaboration.

The candidate should bring 5–11 years of experience in Java production support, and be capable of translating business needs into technical solutions while participating in multiple project stages.

Qualifications

UG: B.Tech / B.E., B.Sc., or B.C.A. in any specialization.
PG: MS / M.Sc. / M.Tech / MCA in any specialization.

Responsibilities

Provide production support for Java-based applications and enterprise systems.
Participate in problem definition, diagnosis, and deployment activities.
Investigate issues, perform root-cause analysis, and evaluate solutions.
Support configuration and deployment of solutions in enterprise environments.
Collaborate with consulting, technical, and client teams to ensure delivery.

Skills

Java development

Java Production Support

L1/L2 production support

Troubleshooting

Root-cause analysis

Spring Boot

Deployments

Business requirements translation

Communication

Education

B.Tech / B.E., B.Sc., or B.C.A.

MS / M.Sc. / M.Tech / MCA

Tools

Spring Boot

Job description

Company Overview

DigitalXnode helps clients across industries connect with skilled and relevant talent for their technology and business requirements. We support hiring and staff augmentation needs by identifying professionals with the right expertise for different projects and engagement models. Our focus is on helping clients access suitable talent while creating meaningful professional opportunities across India.

Job Summary

We are looking for an experienced Java Production Support professional to support enterprise applications and production environments. The role involves diagnosing application issues, identifying root causes, evaluating solution alternatives, supporting deployments, and working with consulting and technical teams across different stages of a project.

The ideal candidate should have strong Java and production support experience, along with the ability to troubleshoot issues, understand business requirements, contribute to solution design, and support high-quality delivery.

Key Responsibilities

Provide production support for Java-based applications and enterprise systems.
Participate in different phases of projects, including problem definition, effort estimation, diagnosis, solution generation, design, and deployment.
Investigate application and production issues and identify their root causes.
Evaluate alternative solutions using available technical research, vendor information, and other relevant resources.
Build proofs of concept (POCs) where required to validate potential solutions.
Translate business needs into requirement specifications and support definition of to-be processes.
Prepare or contribute to detailed functional and technical designs based on requirements.
Support configuration of solution requirements on relevant products and platforms.
Analyze issues, seek clarification where necessary, and identify and shortlist appropriate solution alternatives.
Contribute to unit-level and organizational initiatives focused on improving solution quality and customer value.
Work collaboratively with consulting, technical, and client-facing teams to support successful project delivery.

Required Technical Skills

Strong experience in Java development and application support.
Hands-on experience in Java Production Support.
Experience providing Java Application Support in enterprise environments.
Experience with L1/L2 production support activities.
Strong troubleshooting and problem-diagnosis skills.
Ability to perform root-cause analysis and identify suitable resolution approaches.
Understanding of application deployment and production support processes.
Working knowledge of Spring Boot is preferred.
Ability to understand business requirements and translate them into technical or functional solutions.

Preferred Skills

Experience supporting Java and Spring Boot applications.
Experience in L1 and L2 application support environments.
Exposure to enterprise IT services and consulting projects.
Experience participating in solution evaluation and proof-of-concept activities.
Strong analytical and problem-solving abilities.
Good communication and collaboration skills.

AI Experience

AI experience is not specified as a requirement in the source job description and is therefore not mandatory for this role.

Managerial Experience

This is primarily a technical production-support role. Direct people-management responsibility is not specified. Candidates should be comfortable collaborating with consulting and technical teams and contributing to organizational initiatives.

Operational Experience

Strong production support experience is central to the role, including application troubleshooting, issue diagnosis, root-cause analysis, solution evaluation, configuration support, and deployment-related activities.

Qualifications

UG: B.Tech / B.E., B.Sc., or B.C.A. in any specialization.

PG: MS / M.Sc. (Science), M.Tech, or MCA in any specialization.

The source job description also mentions BE/B.Tech/MCA/M.Tech/M.Sc./MS as acceptable educational backgrounds.

Technology

Technology: java Spring boot Java Production Support L1 Support L2 Support

Job Type

Job Type: Full Time / Part Time / Contractual

Job Location

Job Location: Chennai Delhi Gurgaon Hyderabad Noida Pune Ahmedabad Mumbai

Work Mode

Work Mode: Remote