ITOM Developer

Canterr It Services; Chennai District, Coimbatore District; Híbrido; INR 1 000 000 - 1 800 000; Tempo integral

Resumo da oferta

Canterr It Services in Chennai invites an experienced ServiceNow ITOM professional to design and implement ITOM solutions using industry best practices. You will drive solutioning, mapping to CMDB and integration with external tools.

You will perform hands-on development for patterns, discovery schedules, probes and sensors; integrate ITOM with monitoring tools, automate alerts, and leverage OOB plugins and APIs.

Qualificações

• Solution design for ITOM using industry best practices.
• Design and configure integration between ServiceNow and CMDB tools.
• Hands-on development for patterns, discovery schedules, probes, sensors and event rules.
• Integrate ServiceNow ITOM with monitoring tools and automate alerts using OOB plugins and APIs.
• Experience with Discovery, Service Mapping, Event Management and Orchestration use cases.

Responsabilidades

• Provide solutioning and design ITOM architecture leveraging best practices.
• Advise on integration approaches between ServiceNow and CMDB tools.
• Perform hands-on development for patterns, discovery schedules, probes, sensors and event rules.
• Integrate ITOM with enterprise monitoring tools and automate alert workflows.
• Apply experience in Discovery, Service Mapping, Event Management and Orchestration.

Conhecimentos

ITOM design

ServiceNow integration

Discovery

Event Management

Orchestration

APIs

CMDB

Automation

Probes and sensors

Ferramentas

ServiceNow

OOB plugins

Discovery Schedules

APIs (REST/SOAP)

Descrição da oferta de emprego

• Solutioning and Design the ITOM solution using industry best practices.
• Advise, design and configure integration solutions between ServiceNow and other CMDB tools.
• Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules
• Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods
• Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.