A leading IT services company in Bengaluru is seeking an expert in ServiceNow to develop and implement comprehensive IT Operations Management solutions. The ideal candidate will have strong expertise in the ServiceNow platform, particularly in ITOM, along with hands-on experience in Orchestration and Cloud Lifecycle Management. ServiceNow certifications are highly desirable. This role involves working closely with cross-functional teams to meet specific business needs, ensuring scalability and performance of ITOM architecture.
Qualifications
Hands-on experience in ITOM with Orchestration and Cloud Lifecycle Management.
Strong understanding of ITIL processes and best practices.
ServiceNow Certified Implementation Specialist (CIS-ITSM, CIS-ITOM) certifications are highly desirable.
Implement Cloud lifecycle management in public and private clouds.
Collaborate with stakeholders to translate business requirements into technical solutions.
Skills
Deep expertise in ServiceNow platform
ITOM experience
Understanding of ITIL processes
Cloud lifecycle management
Education
ServiceNow Certified Implementation Specialist
Job description
Possess deep expertise in the ServiceNow platform, including hands‑on experience in ITOM with Orchestration and Cloud Lifecycle Management
Provide High‑Level Design and specifications for ServiceNow implementation, ensuring alignment with business objectives.
Strong understanding of ITIL processes and best practices.
ServiceNow Certified Implementation Specialist (CIS‑ITSM, CIS‑ITOM) certifications are highly desirable.
Develop, design & implement comprehensive ServiceNow IT Operations Management (ITOM) solutions, covering the below areas
CMDB, CSDM, Discovery, Service Mapping, Orchestration and Cloud Lifecycle Management
Event Management
Implement Cloud lifecycle management and provisioning in public and private clouds, hybrid clouds, ensuring successful deployment and integration with other enterprise systems.
Ensure scalability, reliability, and performance in the ITOM architecture.
Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
Work closely with cross‑functional teams to customize and configure ITOM applications to meet specific business needs.