Key Responsibilities
Program & Project Management
- Own and maintain the IT master program plan across infrastructure, applications, cybersecurity, data, and digital workstreams
- Manage project timelines, dependencies, milestones, risks, assumptions, issues, and escalation processes
- Coordinate multiple parallel projects and ensure critical path activities remain on track
- Lead steering committee reporting and executive project updates
- Manage project budgets, forecasts, and financial tracking
Vendor & Stakeholder Management
- Drive RFP creation, vendor evaluation, contract negotiations, and procurement activities
- Manage vendor performance, SLAs, milestones, and escalations
- Coordinate with global technology, cybersecurity, and digital teams across multiple regions
Enterprise Technology Delivery
- Lead deployment of Microsoft 365, Entra ID, Intune, ITSM platforms, endpoint management, and enterprise collaboration tools
- Manage Oracle Fusion ERP implementation and India entity onboarding across Finance, SCM, HR, and Projects modules
- Oversee HRMS, Payroll, Data Platform, BI, and Engineering Software implementation programs
- Coordinate cybersecurity initiatives including EDR, SIEM, IAM, PAM, and vulnerability management programs
Digital Transformation & AI Programs
- Coordinate rollout of AI productivity solutions including Microsoft Copilot, GitHub Copilot, and AI-assisted business tools
- Track adoption, governance, compliance, and business value realization of AI initiatives
- Support Human + AI transformation programs and digital innovation initiatives across the GCC environment
Required Experience
- 10+ years of IT experience with at least 4 years in Project or Program Management roles
- Experience delivering IT infrastructure, enterprise application, ERP, or digital transformation projects
- GCC, Shared Services, Captive Center, or Greenfield setup experience preferred
- EPC, Engineering, Infrastructure, or Industrial sector exposure is highly desirable
Technical Skills
Enterprise Platforms
- Oracle Fusion ERP or SAP ERP
HRMS Platforms
- ServiceNow, Freshservice, or Zoho ITSM
Microsoft Ecosystem
- Microsoft 365
- Entra ID
- Intune
Endpoint & Device Management
Cloud & Data
- Azure Cloud Fundamentals
- Snowflake / Databricks Exposure
Power BI & Analytics Platforms
Cybersecurity
- EDR, SIEM, IAM, PAM Fundamentals
Security Governance & Compliance Awareness
Project Management Tools
- MS Project
- Jira / Asana
- Power BI
- SharePoint / Confluence
Preferred Certifications
- PMP (PMI) or PRINCE2 Practitioner
- ITIL Foundation
- Agile / Scrum Certification
- Cloud Fundamentals (Azure or AWS)