IT Support – System Administrator

CI Global; Chennai District; On-site; INR 800,000 - 1,500,000; Full time

Job summary

CI Global in Chennai is seeking a capable IT systems administrator to install, configure, and maintain Windows and Linux servers. You will manage Active Directory, DNS, DHCP, and security policies while ensuring backups, patching, and disaster recovery.

Responsibilities include monitoring performance, handling incidents within SLA, and coordinating with vendors and IT teams on infrastructure issues. Familiarity with VMware/Hyper-V and cloud fundamentals is needed.

Qualifications

• Experience in installing, configuring, and maintaining Windows and Linux servers.
• Ability to manage AD, Group Policy, DNS and DHCP and enforce security policies.
• Proficient in monitoring, backups, disaster recovery, and incident response.

Responsibilities

• Install, configure, maintain, and troubleshoot Windows/Linux servers and operating systems.
• Monitor system performance, availability, and capacity.
• Manage user accounts, permissions, access controls, and security policies.
• Perform regular system updates, patching, backups, and recovery activities.
• Troubleshoot hardware, software, network, and system-related issues.
• Manage Active Directory, Group Policy, DNS, DHCP, and related services.
• Monitor and maintain virtualization platforms such as VMware or Hyper-V.
• Implement and maintain endpoint security, antivirus, and system security controls.
• Maintain system documentation, procedures, and IT asset records.
• Respond to incidents and service requests within defined SLA timelines.
• Coordinate with vendors and other IT teams for infrastructure-related issues.
• Support IT audits, disaster recovery, and business continuity activities.

Skills

Active Directory

Networking

Cloud fundamentals

Backup

Security

Monitoring

Scripting

ITSM

Hardware

Tools

PowerShell

Bash

ServiceNow

VMware

Hyper-V

Job description

You are the future building blocks that we love talking to. Be who you are and grow limitlessly, breaking each boundary while creating technologies that make a difference.

Key Responsibilities

• Install, configure, maintain, and troubleshoot Windows/Linux servers and operating systems.
• Monitor system performance, availability, and capacity.
• Manage user accounts, permissions, access controls, and security policies.
• Perform regular system updates, patching, backups, and recovery activities.
• Troubleshoot hardware, software, network, and system-related issues.
• Manage Active Directory, Group Policy, DNS, DHCP, and related services.
• Monitor and maintain virtualization platforms such as VMware or Hyper-V.
• Implement and maintain endpoint security, antivirus, and system security controls.
• Maintain system documentation, procedures, and IT asset records.
• Respond to incidents and service requests within defined SLA timelines.
• Coordinate with vendors and other IT teams for infrastructure-related issues.
• Support IT audits, disaster recovery, and business continuity activities.

Required Technical Skills

• Active Directory: AD, Group Policy, DNS, DHCP
• Networking: TCP/IP, LAN/WAN, VPN, VLAN, firewalls, basic routing and switching
• Cloud: Microsoft Azure or AWS fundamentals
• Backup: Backup solutions, restore procedures, disaster recovery
• Security: Endpoint security, patch management, access control, security best practices
• Monitoring: Infrastructure and server monitoring tools
• Scripting: PowerShell and/or Bash
• ITSM: Incident, problem, and change management; familiarity with ServiceNow or similar tools
• Hardware: Servers, desktops, storage, printers, and other IT infrastructure

Soft Skills

• Strong troubleshooting and analytical skills
• Good communication and interpersonal skills
• Ability to prioritize and manage multiple incidents
• Ability to work independently and as part of a team