IT Support Executive

ABCTrainings; Pune City; On-site; INR 300,000 - 500,000; Full time

Job summary

A training company in Pune City is seeking an IT Support Specialist to provide assistance with hardware and software issues, manage IT inventory, and ensure compliance with IT security practices. Candidates should have a Bachelor's degree in IT/Computer Science and at least 1-2 years of experience in IT support. Strong knowledge of Windows and networking is essential.

Qualifications

• Minimum 1-2 years of IT support/helpdesk experience.
• Strong knowledge of networking, Wi-Fi, VPN, and server basics.
• Good communication and problem-solving skills.

Responsibilities

• Support laptops, desktops, printers, servers, switches, and IT assets.
• Troubleshoot internet, Wi-Fi, LAN/WAN, and VPN issues.
• Manage laptop allocation, user accounts, and email access.
• Maintain IT inventory and coordinate with vendors.
• Provide on-site and remote IT support as required.

Skills

Windows/Mac OS

Networking

Wi-Fi

VPN

Problem-solving

Communication

Education

Bachelor’s degree in IT/Computer Science

Job description

Education : Bachelor’s degree in IT/Computer Science.

Job Description

• Support laptops, desktops, printers, servers, switches, and IT assets.
• Troubleshoot internet, Wi-Fi, LAN/WAN, and VPN issues.
• Manage laptop allocation, user accounts, and email access.
• Maintain IT inventory and coordinate with vendors (procurement, AMC, warranty). Support server tasks, backups, and IT security compliance. Work with O365/cloud services, ITIL practices, and assist in audits. Provide on-site and remote IT support as required.
• Minimum 1-2 years of IT support/helpdesk experience.
• Strong knowledge of Windows/Mac OS, networking, Wi-Fi, VPN, and server basics. Good communication and problem-solving skills.