IT Support Engineer – Microsoft 365

ThoughtFocus; Bengaluru; On-site; INR 800,000 - 1,050,000; Full time

Job summary

ThoughtFocus in Bengaluru seeks an IT Support Specialist with 7+ years of experience to aid onboarding/offboarding, manage Windows Autopilot deployments, and provision Windows Cloud PC (VDI). The role involves on-site IT inventory, service desk support for the India team, and ensuring patching and backups across Windows environments including Intune, OneDrive and DNS/DHCP.

Ideal candidates will demonstrate strong Microsoft 365 expertise, hands-on deployment experience, and the ability to operate

Qualifications

• 7+ years in IT support focusing on onboarding and offboarding.
• Hands-on Windows Autopilot and Windows laptop builds.
• Experience provisioning Windows Cloud PC (VDI).
• Experience managing on-site IT inventory.
• Service Desk support experience for India team.
• Experience with Windows patching and backups.
• Strong experience with Microsoft 365, Intune, OneDrive, and DNS/DHCP.

Skills

User onboarding

User offboarding

Service desk

Windows patching

Backups

IT inventory management

Microsoft 365

Tools

Windows Autopilot

Windows Cloud PC (VDI)

DNS

DHCP

Intune

OneDrive

Microsoft 365

Job description

7+ Experience supporting user onboarding and offboarding.

Hands-on experience with Windows Autopilot and Windows laptop builds.

Experience with Windows Cloud PC (VDI) provisioning.

Experience managing on-site IT inventory.

Service Desk support experience, primarily supporting the India team.

Experience with Windows patching and backups.

Strong experience with Microsoft 365, Intune, OneDrive, and Windows environments including Autopilot, DNS, and DHCP.