It Support Engineer

Metyis; Cyber City; On-site; INR 350,000 - 600,000; Full time

Benefits offered by this job

Global diverse team

International exposure

Growth

Job summary

Metyis in Cyber City, Haryana, India is seeking an IT Support specialist to assist end users with laptops, mobile devices, meeting rooms and workplace technology.

You will troubleshoot hardware and software, including Windows, macOS, Microsoft 365, Teams and connectivity, support onboarding/offboarding, and manage device deployment, repairs and replacements.

Excellent communication and customer service skills are essential to deliver reliable IT support in a global environment.

Qualifications

• Hands-on IT support experience with Windows and macOS.
• Experience with Intune, Autopilot, Entra ID, Teams and Exchange Online.
• Strong communication and customer service skills.

Responsibilities

• Provide IT support for laptops, mobile devices, meeting rooms and workplace technology.
• Troubleshoot hardware, software, Microsoft 365 and connectivity issues; support onboarding/offboarding and manage device deployment, repairs and replacements.

Skills

Communication skills

Customer service

Hands-on IT support

Tools

Windows

macOS

Intune

Autopilot

Entra ID

Teams

Exchange Online

OneDrive/SharePoint

Wi‑Fi

Printers

Job description

Provide IT support for laptops, mobile devices, meeting rooms and workplace technology. Troubleshoot hardware, software, Microsoft 365 and connectivity issues; support onboarding/offboarding and manage device deployment, repairs and replacements.

Required Candidate profile

IT Support experience with hands‑on Windows & macOS, Intune, Autopilot, Entra ID, Teams, Exchange Online, OneDrive/SharePoint, Wi‑Fi and printers. Strong communication and customer service skills.

Perks and benefits

• Global diverse team
• International exposure
• Growth